1. Gururaja Udupa
  2. PowerServer
  3. Thursday, 27 July 2023 13:35 PM UTC

Launch the PowerServer application from command prompt.

While executing the command, before launching the actual application, Splash screen will display. After that it will launches the actual application

During close of the splash screen, an error will be logged in windows event log.

Questions:

  1. How to prevent the display of splash screen?
  2. Why error will be logged in the system event logs?

Refer the attached pdf for the screenshots.

 

Thanks,

Gururaja Udupa

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Chris Pollach @Appeon Accepted Answer Pending Moderation
  1. Thursday, 27 July 2023 16:39 PM UTC
  2. PowerServer
  3. # 1

Hi Gururaja ;

  I cannot replicate this error on my PB / PS 2022 test systems.

Can you tell us ...

  • MS-Windows version & build
  • PB version & build
  • PS version & build

Regards ... Chris

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Logan Liu @Appeon Accepted Answer Pending Moderation
  1. Friday, 28 July 2023 11:22 AM UTC
  2. PowerServer
  3. # 2

Hi Gururaja,

1) "How to prevent the display of splash screen?"

This is Cloud App Launcher necessary to launch the App: Cloud app launcher - - PowerServer 2022 R2 Help (appeon.com)

You can customize it when needed: (Optional) Customizing app launcher and app entry page - - PowerServer 2022 R2 Help (appeon.com)

2) "Why error will be logged in the system event logs?"

Please help to submit a small case that can reproduce this issue to your previous ticket 10426.

Regards, Logan

 

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Gururaja Udupa Accepted Answer Pending Moderation
  1. Wednesday, 2 August 2023 14:27 PM UTC
  2. PowerServer
  3. # 3

Hi Logan/Chris,

Please find the attached PDF for the detailed steps to replicate the issue

Thanks,

Gururaja Udupa

 

 

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Gururaja Udupa Accepted Answer Pending Moderation
  1. Tuesday, 8 August 2023 12:05 PM UTC
  2. PowerServer
  3. # 4

After including the Hotfix for the Bug 10426, error is not appearing in system event logs. Looks like issue got fixed

Thanks,

Gururaja Udupa

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