1. Sang Chul Song
  2. PowerBuilder
  3. Friday, 6 May 2022 11:37 AM UTC
PowerClient ISSU
 
PowerBuilder 2021 Build 1509
 
KernellBase.dll ERROR
 
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Application Error" />
  <EventID Qualifiers="0">1000</EventID>
  <Version>0</Version>
  <Level>2</Level>
  <Task>100</Task>
  <Opcode>0</Opcode>
  <Keywords>0x80000000000000</Keywords>
  <TimeCreated SystemTime="2022-05-06T11:24:17.0678352Z" />
  <EventRecordID>38579</EventRecordID>
  <Correlation />
  <Execution ProcessID="0" ThreadID="0" />
  <Channel>Application</Channel>
  <Computer>LAPTOP-7207EAAR</Computer>
  <Security />
  </System>
- <EventData>
  <Data>OnERPDev.exe</Data>
  <Data>1.0.0.3</Data>
  <Data>625ecb7f</Data>
  <Data>KERNELBASE.dll</Data>
  <Data>10.0.19041.1682</Data>
  <Data>a8ec93af</Data>
  <Data>c0000005</Data>
  <Data>0012c392</Data>
  <Data>6a0</Data>
  <Data>01d8613bce32d0e3</Data>
  <Data>C:\Users\user\AppData\Roaming\PBApps\Applications\onerpdev.oci.co.kr_OnERPDev\OnERPDev.exe</Data>
  <Data>C:\Windows\System32\KERNELBASE.dll</Data>
  <Data>2ec6ef47-a346-4761-8ceb-222be06b8940</Data>
  <Data />
  <Data />
  </EventData>
  </Event>
 
how do i solve it
 
Chris Pollach @Appeon Accepted Answer Pending Moderation
  1. Friday, 6 May 2022 15:08 PM UTC
  2. PowerBuilder
  3. # 1

Hi Sang;

  This error is on a Microsoft DLL outside of PowerClient (PB for that matter). It is quite possible that this DLL has been either corrupted or not installed properly. I would first check your O/S, as follows:

Suggestion: https://www.computerworld.com/article/3080839/repair-windows-10-and-11-step-by-step-guide.html

 

Regards ... Chris

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Sang Chul Song Accepted Answer Pending Moderation
  1. Sunday, 15 May 2022 13:37 PM UTC
  2. PowerBuilder
  3. # 2

self answer

 

this problem is oracle instance client issu

 

use Oracle Instance client 19.14, this Oracle Instance client problem

this version PowerBuilder Run no problem. only PowerClient Problem

 

so .... change Oracle Instance client 19.11...

 

PowerBuilder, PowerClient No problem

 

Comment
  1. John Fauss
  2. Sunday, 15 May 2022 16:30 PM UTC
Thank you for letting us know the solution you found!
  1. Helpful 1
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Armeen Mazda @Appeon Accepted Answer Pending Moderation
  1. Friday, 6 May 2022 15:26 PM UTC
  2. PowerBuilder
  3. # 3

Hi Sang Chul,

Can you reproduce the issue when you compile as classic client/server application (not using PowerClient)?

In the external files tab of the PowerClient project, have you included all the files required by your app?  And any OCXs/DLLs that need to be registered, have you checked the box to have PowerClient auto-register it for you?

If you run the app using "run as administrator" option, does that resolve the problem?

Best regards,
Armeen

Comment
  1. Steen Jakobsen
  2. Monday, 9 May 2022 05:47 AM UTC
Just a side question about the Cloud App Launcher. Armeen you say it does not require admin rights .. is this also true when installing it the first time ?
  1. Helpful
  1. Chris Pollach @Appeon
  2. Monday, 9 May 2022 12:21 PM UTC
Hi Steven ... When the CAL is built as "Single User" use - No. If the CAL is built for "Multiple User" use - Yes. Note that Appeon is optimizing the CAL design in PB/PS2022.

Regards ... Yes.
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Kai Zhao @Appeon Accepted Answer Pending Moderation
  1. Monday, 9 May 2022 05:03 AM UTC
  2. PowerBuilder
  3. # 4

Hi Sang Chul Song,

As Armeen mentioned, the Cloud App Launcher doesn’t require admin privileges. The issue might relate to some specific code. Please open a support ticket in the support portal and please provide the information below for more study, Many thanks in advance.
https://www.appeon.com/standardsupport/

1. Does it work well in the PB application?
2. Do other machines have the same issue?
3. Do other applications have the same issue?
4. A simple PB case and the detailed steps to reproduce the issue.

Regards,
Kai

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