• You are here:  
  • Home
  • Q&A
  • Q&A
  • PowerBuilder
  • PB Application Screens look fuzzy in Chrome browser

Subscribe via RSS
Toggle Submenu
  1. Categories
  2. Recent
  3. Tags
View Replies (4)

Resolved PB Application Screens look fuzzy in Chrome browser

  1. How-to
0
Votes
Undo
  1. Munther Khatib
    Munther Khatib
  2. PowerBuilder
  3. Saturday, 13 March 2021 01:50 AM UTC

Hi

We migrated our PB application from Appeon 6.5 server and PB 12.5 to Powerserver 2020 and PB 2019 R2. The Appeon 6.5 server was only compatible with IE browser.

The new PS 2020 is supposed to be compatible with all browsers. Since IE is going out of support, the users wanted to use Google Chrome.

During testing using Google chrome browser, Testers reported display issues (blurring and pixilation) in Chrome and Edge that cause eye strain. The screen looked fuzzy and with text difficult to read.

More space maybe needed between the characters too.


These issues are NOT happening when using the IE browser and screen looks clear.

 

I also learned that IE uses only powerserver plugin while chrome/Edge/Firefox 
need both the Appeonmultibrowser.exe and powerserver plugin.

I have already entered a ticket with standard support but we dont have a final solutions for this.

I wanted to check with other developers and experts on whether they had similar problem and how they fixed it.


Is there a fix or workaround for this problem?

Thanks,

  1. Browser
  2. Chrome
  3. PowerBuilder (Appeon)
  4. PowerServer
How to open a Popup Window on the System tray in P...
Launch PB 2019 R2 And R3 ...
Responses (4)
mike S
mike S Accepted Answer Pending Moderation
  1. Saturday, 13 March 2021 13:59 PM UTC
  2. PowerBuilder
  3. # 1

have you tried the installable web app?

what font are you using?

 

Comment
There are no comments made yet.
Marco Meoni
Marco Meoni Accepted Answer Pending Moderation
  1. Sunday, 14 March 2021 16:53 PM UTC
  2. PowerBuilder
  3. # 2

Hi Munther,

I have taken one large application deployed to Cloud PS 2020. Since a few years, it is accessed as IWA-only: several thousands end-users, no one ever reporting whatsoever issue with fonts or fuzzy aspects.

Today I gave it a whirl in a browser, and got surprised indeed. See attached image, IE is as clean and readable a IWA, while in Chrome (FF too) texts are clipped and blurry. Since IWA is supposed to use an embedded (32bit) Chrome browser running the same app that I am directly running in Chrome, I expected differences, if any, to happen between IWA/Chrome and IE. My app uses Trebuchet MS, but a quick test with Arial shows same issues above.

Would be interesting to hear from Appeon core team here.

Best,

.m