• You are here:  
  • Home
  • Q&A
  • Q&A
  • PowerBuilder
  • Need advice on PB 2017R3 crashing randomly with Windows 10

Subscribe via RSS
Toggle Submenu
  1. Categories
  2. Recent
  3. Tags
View Replies (4)

Resolved Need advice on PB 2017R3 crashing randomly with Windows 10

  1. Advice
0
Votes
Undo
  1. Kevin Bell
    Kevin Bell
  2. PowerBuilder
  3. Wednesday, 19 September 2018 20:53 PM UTC

Machine: Dell i5 CPU, 64 bit, 16g ram, Windows 10

 

From the IDE I run our application, log in, open a couple of windows, inserts, updates, & deletes. Crashes after about 5-8 minutes. Just pops-up a windows stating "Appeon PowerBuilder 2017 R3 has stopped working"

 

  1. PowerBuilder (Appeon)
Calling SOAP service from Appeon Mobile (Unable to...
DB Connection Abends PowerBuilder 2017 Apps - ?Tra...
Responses (4)
Kevin Bell
Kevin Bell Accepted Answer Pending Moderation
  1. Thursday, 20 September 2018 14:08 PM UTC
  2. PowerBuilder
  3. # 1

Chris, I followed your advise, but got the same issue again.

Comment
Chris Pollach @Appeon
  1. Chris Pollach @Appeon
  2. Thursday, 20 September 2018 14:46 PM UTC
Hi Kevin;

It was just a thought. Quite often, that procedure has fixed these type of App issues before. So I just wanted to make sure that you tried that first. I see that you have indicated that you opened a ticket for this issue. Hopefully, there is a crash dump to go with the failure. If not, then this could be a really hard one to isolate for the cause.



Just another side thought .. any changes to the DBMS side of the App? For example, a newer DB Client driver. I ask about this as a flaky DB driver can randomly bring down a PB App faster than falling space debris. Also, a mis matched PB run-time can do the same thing randomly.



Regards ... Chris
  1. Helpful
Kevin Bell
  1. Kevin Bell
  2. Thursday, 20 September 2018 14:50 PM UTC
Thanks Chris, it was an easy test, so no worries. As for DBMS side we are using the PB native ORA driver against our 11g Oracle database.
  1. Helpful
There are no comments made yet.
Chris Pollach @Appeon
Chris Pollach @Appeon Accepted Answer Pending Moderation
  1. Wednesday, 19 September 2018 21:50 PM UTC
  2. PowerBuilder
  3. # 2

Hi Kevin;

   After updating to PB2017R3 did you...

  1. Perform a FULL Build?
  2. "Optimize" all your PBL's (repeat step#1 again)?
  3. If you are using the PFC - did you update the PFC libraries as well?

Regards .. Chris

Comment
There are no comments made yet.
Kevin Bell
Kevin Bell Accepted Answer Pending Moderation
  1. Wednesday, 19 September 2018 21:13 PM UTC
  2. PowerBuilder
  3. # 3

Thanks for the quick response Armeen, ticket created.

Comment
There are no comments made yet.
Armeen Mazda @Appeon
Armeen Mazda @Appeon Accepted Answer Pending Moderation
  1. Wednesday, 19 September 2018 20:58 PM UTC
  2. PowerBuilder
  3. # 4

Please open a support ticket for this type of issue.  https://www.appeon.com/standardsupport/ Thanks!

Comment
There are no comments made yet.
  • Page :
  • 1


There are no replies made for this question yet.
However, you are not allowed to reply to this question.