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Resolved I get an error when I try to start AEM

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  1. Aleksei Umalov
    Aleksei Umalov
  2. PowerServer 2020 or older (Obsolete)
  3. Thursday, 26 September 2019 05:51 AM UTC

Good afternoon.
Prompt, please, than such error can be caused.
Was installed PowerBuilder 2017 Standard.
I changed my license to Universal.
Downloaded and installed PowerBuilder 2017 Universal.
I get an error when I try to start AEM.

OS - Windows 7

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aem_erro.JPG aem_erro.JPG
Appeon Xcelerator plug-in Needs re install after e...
deploy to web sqlanywhere16 pb2019
Accepted Answer
Armeen Mazda @Appeon
Armeen Mazda @Appeon Accepted Answer Pending Moderation
  1. Thursday, 26 September 2019 17:52 PM UTC
  2. PowerServer 2020 or older (Obsolete)
  3. # Permalink

This problem is not related with PB.  It is either a problem of the IIS installation itself or PowerServer was incorrectly installed to IIS.

I would recommend doing the following:

1. Uninstall PowerServer (you can keep your PowerBuilder installed)

2. Uninstall IIS (not IIS Express), which is done through the Programs/Features of Control Panel

3. Reinstall IIS (not IIS Express), , which is done through the Programs/Features of Control Panel

4. Read through the PowerServer installation guide and make sure all the required .NET components are installed to IIS. Here is the link to the relevant section in the documentation https://docs.appeon.com/appeon_online_help/ps2019/installation_guide/ch03s04s02.html#Appeon_Server_installation_prerequisites_installing_IIS_on_Windows_7

5. Enter http://localhost in your Web browser and verify you see the IIS start page with no errors

6. Now install PowerServer... it should work 

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Responses (6)
Aleksei Umalov
Aleksei Umalov Accepted Answer Pending Moderation
  1. Friday, 27 September 2019 09:46 AM UTC
  2. PowerServer 2020 or older (Obsolete)
  3. # 1

Thank you, Armeen Mazda. Helped the reinstallation of IIS. I love Powerbuilder very much!

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aem_good.JPG aem_good.JPG
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Armeen Mazda @Appeon
  1. Armeen Mazda @Appeon
  2. Friday, 27 September 2019 17:45 PM UTC
Glad to hear that!
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Miguel Leeuwe
Miguel Leeuwe Accepted Answer Pending Moderation
  1. Thursday, 26 September 2019 20:10 PM UTC
  2. PowerServer 2020 or older (Obsolete)
  3. # 2

Just in case:

Another thing you could try, if nothing else works, is to uninstall all windows sdk's that you might have installed. After that, re-install the latest version of the windows SDK.

I remember I had some weird errors and doing so solved my problem.

 

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David Peace (Powersoft)
David Peace (Powersoft) Accepted Answer Pending Moderation
  1. Thursday, 26 September 2019 13:25 PM UTC
  2. PowerServer 2020 or older (Obsolete)
  3. # 3

Hi

Did you uninstal PB before installing the universal? It might be an idea to try that.

Is there any information in the event log that could point to the cause of the error?

Regards

David

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Aleksei Umalov
Aleksei Umalov Accepted Answer Pending Moderation
  1. Thursday, 26 September 2019 11:37 AM UTC
  2. PowerServer 2020 or older (Obsolete)
  3. # 4

An unhandled win32 exception occurred in ' w3wp.exe"

Following. Available debuggers.

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Chris Pollach @Appeon
  1. Chris Pollach @Appeon
  2. Thursday, 26 September 2019 19:36 PM UTC
Hi Aleksi;

This is actually IIS still running in the background. Sometimes even after you issue a STOP from the MS-Windows console APP, IIS keeps running. The PowerServer uninstall / install procedure needs to have IIS fully stopped.

Try issuing this OS command line (run CommandPrompt in ADMIN mode) ...

iisreset /stop

Regards ... Chris

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Miguel Leeuwe
Miguel Leeuwe Accepted Answer Pending Moderation
  1. Thursday, 26 September 2019 11:30 AM UTC
  2. PowerServer 2020 or older (Obsolete)
  3. # 5

W3wp.exe has to do with IIS.

Since I don't understand Russian, it would help if you'd translate all of the text on the image to English.

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