If you are referring to "clicking on folders" from the windows File Explorer, then see what happens when she right-clicks and chooses Open. 

Hi Miguel

Will remote to her now, and try a right click and open. Will also try to get you one or two screenshots. Thanks for your very rapid reply!

Hi Miguel

In Infomaker there is no right click to open? See screenshot.

It is these folders in Infomaker we cannot access. None of the folders can be accessed?

Ensure you have a PBT file that includes the targeted report files. This one is called "reports.pbt".

Example:

Save Format v3.0(19990112)
@begin Projects
@end;
appname "reports";
applib "clnt_rpt_v10.pbl";
LibList "clnt_rpt_v10.pbl;production_reports_v42.pbl";
type "pb";

Later -

Olan

Hi Olan

The file and setup works for a number of users already, but for this one user it just will not open up the folders?

Hi Eflin;

   If the IM Libraries are on a network drive, then the issue could be related to MS-Windows Network privilege and/or an Active Directory setting for that user.

Regards ... Chris

May sound silly, but have you checked whether the .PBL file is read-only protected?

To me it sounds like you can look into the .PBL file but your InfoMaker IDE cannot open the objects inside it.

HTH /Michael

What about a check on pre-requisites for Appeon Infomaker?

Have you checked if everything is properly installed? .Net Framework, C++ runtime, etc.

regards.