1. Winthor Caingles
  2. PowerBuilder
  3. Thursday, 19 August 2021 02:36 AM UTC

Good day,

 

for the past 2 months my application is working perfectly using the powerclient deployment. However, this past few days windows defender delete and block the application... what do I need to configure ? any suggestion. 

 

It would be a great help. Thank you very much in advance.

Winthor Caingles Accepted Answer Pending Moderation
  1. Thursday, 19 August 2021 03:13 AM UTC
  2. PowerBuilder
  3. # 1

I think I did not customize the cloudlauncher except on the loading gif... also, I used the preconfigured ones

Comment
  1. Armeen Mazda @Appeon
  2. Thursday, 19 August 2021 03:20 AM UTC
Did you sign your application with a trusted certificate? Usually, when an app is by an "unverified publisher" you are automatically considered security risk by Windows.
  1. Helpful
  1. Winthor Caingles
  2. Thursday, 19 August 2021 05:22 AM UTC
how to sign with trusted cert?
  1. Helpful
  1. Armeen Mazda @Appeon
  2. Thursday, 19 August 2021 05:28 AM UTC
There is a tab in the project config for signing. Please take a look at the documentation.
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Chris Pollach @Appeon Accepted Answer Pending Moderation
  1. Thursday, 19 August 2021 03:12 AM UTC
  2. PowerBuilder
  3. # 2

Hi Winthor;

 Can you tell us ...

1) What O/S version & build are you using?

2) Did you update the O/S recently

3) Are you running the App from a URL in a web browser or via its installed short-cut?

4) If via a web browser - which one?

5) Any changes / updates to Windows "Defender" recently?

Regards ... Chris

Comment
  1. Winthor Caingles
  2. Thursday, 19 August 2021 05:26 AM UTC
1) What O/S version & build are you using?

- actually it for the client side, they are using windows 10

2) Did you update the O/S recently



3) Are you running the App from a URL in a web browser or via its installed short-cut?

- installed short-cut

4) If via a web browser - which one?



5) Any changes / updates to Windows "Defender" recently?

- none



the windows defender treated the application as trojan virus
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Armeen Mazda @Appeon Accepted Answer Pending Moderation
  1. Thursday, 19 August 2021 02:42 AM UTC
  2. PowerBuilder
  3. # 3

Did you customize the Cloud App Launcher or did you use one of the pre-configured ones?

Did you sign your application EXE with a trusted certificate?

Comment
  1. Winthor Caingles
  2. Thursday, 19 August 2021 03:14 AM UTC
I think I did not customize the cloudlauncher except on the loading gif... also, I used the preconfigured ones
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