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Resolved Windows Defender blocks and delete application

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  1. Winthor Caingles
    Winthor Caingles
  2. PowerBuilder
  3. Thursday, 19 August 2021 02:36 AM UTC

Good day,

 

for the past 2 months my application is working perfectly using the powerclient deployment. However, this past few days windows defender delete and block the application... what do I need to configure ? any suggestion. 

 

It would be a great help. Thank you very much in advance.

Running non-visual apps in containers
Functions keys don't appear to be working
Responses (3)
Armeen Mazda @Appeon
Armeen Mazda @Appeon Accepted Answer Pending Moderation
  1. Thursday, 19 August 2021 02:42 AM UTC
  2. PowerBuilder
  3. # 1

Did you customize the Cloud App Launcher or did you use one of the pre-configured ones?

Did you sign your application EXE with a trusted certificate?

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Winthor Caingles
  1. Winthor Caingles
  2. Thursday, 19 August 2021 03:14 AM UTC
I think I did not customize the cloudlauncher except on the loading gif... also, I used the preconfigured ones
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Chris Pollach @Appeon
Chris Pollach @Appeon Accepted Answer Pending Moderation
  1. Thursday, 19 August 2021 03:12 AM UTC
  2. PowerBuilder
  3. # 2

Hi Winthor;

 Can you tell us ...

1) What O/S version & build are you using?

2) Did you update the O/S recently

3) Are you running the App from a URL in a web browser or via its installed short-cut?

4) If via a web browser - which one?

5) Any changes / updates to Windows "Defender" recently?

Regards ... Chris

Comment
Winthor Caingles
  1. Winthor Caingles
  2. Thursday, 19 August 2021 05:26 AM UTC
1) What O/S version & build are you using?

- actually it for the client side, they are using windows 10

2) Did you update the O/S recently



3) Are you running the App from a URL in a web browser or via its installed short-cut?

- installed short-cut

4) If via a web browser - which one?



5) Any changes / updates to Windows "Defender" recently?

- none



the windows defender treated the application as trojan virus
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Winthor Caingles
Winthor Caingles Accepted Answer Pending Moderation
  1. Thursday, 19 August 2021 03:13 AM UTC
  2. PowerBuilder
  3. # 3

I think I did not customize the cloudlauncher except on the loading gif... also, I used the preconfigured ones

Comment
Armeen Mazda @Appeon
  1. Armeen Mazda @Appeon
  2. Thursday, 19 August 2021 03:20 AM UTC
Did you sign your application with a trusted certificate? Usually, when an app is by an "unverified publisher" you are automatically considered security risk by Windows.
  1. Helpful
Winthor Caingles
  1. Winthor Caingles
  2. Thursday, 19 August 2021 05:22 AM UTC
how to sign with trusted cert?
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Armeen Mazda @Appeon
  1. Armeen Mazda @Appeon
  2. Thursday, 19 August 2021 05:28 AM UTC
There is a tab in the project config for signing. Please take a look at the documentation.
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