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Resolved Where is Forum technical Support - Page Unresponsive

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  1. Glenn Barber
    Glenn Barber
  2. PowerBuilder
  3. Thursday, 13 April 2023 22:15 PM UTC

Every time I try to access my Performance Thread Question  - the Page Becomes unresponsive - how do I report problems with the site?

PowerBuilder migration plans (outside of Code migr...
Old PowerBuilder 6.5.1 question
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Aubrey Lin @Appeon
Aubrey Lin @Appeon Accepted Answer Pending Moderation
  1. Friday, 14 April 2023 07:23 AM UTC
  2. PowerBuilder
  3. # 1

Hi Glenn,

Thanks for bring this to our attention. We've resolved the problem. You can check your Performance Thread Question and let us know if any problem.

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Miguel Leeuwe
Miguel Leeuwe Accepted Answer Pending Moderation
  1. Friday, 14 April 2023 01:39 AM UTC
  2. PowerBuilder
  3. # 2

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Miguel Leeuwe
  1. Miguel Leeuwe
  2. Friday, 14 April 2023 01:40 AM UTC
I was only able to post this using Firefox.
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Miguel Leeuwe
Miguel Leeuwe Accepted Answer Pending Moderation
  1. Friday, 14 April 2023 01:34 AM UTC
  2. PowerBuilder
  3. # 3

In the last few months, problems with this site and also the support tickets site have increased. I don't know how many times I've been told to clear my cache. Something is definitely wrong.

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Chris Pollach @Appeon
Chris Pollach @Appeon Accepted Answer Pending Moderation
  1. Thursday, 13 April 2023 23:12 PM UTC
  2. PowerBuilder
  3. # 4

Hi Glenn;

  Please feel free to open a support ticket if you encounter any website issues. However, I've been on the main site & the community site all day with no such issues. So in your case, the internet slowness might be a localized problem in your area (just guess).

   Also, please try clearing your web browser's "cache" & try again. That sometimes causes this type of issue. HTH

Regards... Chris 

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Glenn Barber
  1. Glenn Barber
  2. Thursday, 13 April 2023 23:35 PM UTC
I found a support email link on the front page of the forum...emailed it. Any attempt by me to interact with that page results in it becoming permanently unresponsive...
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Chris Pollach @Appeon
  1. Chris Pollach @Appeon
  2. Thursday, 13 April 2023 23:46 PM UTC
Yes, me too. :-(

BTW: in your performance thread we were talking about the DS's handle setting in a custom pb.ini.

Did you try adding a setting to your PB.INI to stop any MS-Windows "accessibility" interactions? If course, this would assume that your app has some open (even hidden) Window objects.

Regards ... Chris
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Glenn Barber
  1. Glenn Barber
  2. Friday, 14 April 2023 16:48 PM UTC
THis process is run completely in the background and I dont belive has any windows - but will check this setting .
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