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Resolved Valid License Not Being Read by PB in Windows 10

  1. How-to
0
Votes
Undo
  1. Olan Knight
    Olan Knight
  2. PowerBuilder
  3. Saturday, 25 August 2018 19:31 PM UTC

PowerBuilder v12.1, build 7055
Windows 10, 64 bit platform


Summary
   I'm trying to install PBv12.1 onto a Mr. Jeff Steven's VM. Everything seems to have installed correctly, but I cannot get PB to recognize the valid license!

   Any ideas on how to to get this working?



-- Steps taken:
1. Valid license file created for and downloaded onto the platform
         OMACSGITHIN8607.csgicorp.com_20180823_190246.lic

2. SySAM v2.0 installed correctly in C:\SySAM
    Added the IPv4 and IPV6 folders
    Started LMTOOLS
    Set the LMGRD pointer to "C:\SySAM\SYSAM-2_0\binIPv6\lmgrd.exe"
    Successfully re-read the license file

3. Ran services.msc and verified that the SySAM service was running

4. Started PB
   Tools --> Update License --> Stand Alone Seat - Served, finish the wizard
   Restart PB
   Still using the EVALUATION license.
   Reboot the VM
   Repeat this step with the same result.


-- Logs:
1)  SYBASE.LOG from C:\SySAM\SYSAM-2_0\log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
13:58:49 (lmgrd) Rereading license file... Requested from jeff.stevens@OMACSGITHIN8607
13:58:50 (lmgrd) Can't send reread to SYBASE: No socket connection to license server manager. (-7,10015:10054 "")
13:58:51 (lmgrd) Done rereading
13:58:51 (lmgrd) ...Finished rereading
13:59:07 (SYBASE) TCP_NODELAY NOT enabled

 3:01:59 (lmgrd) -----------------------------------------------
 3:01:59 (lmgrd)
 3:01:59 (lmgrd)
 3:01:59 (lmgrd) pid 2748
 3:01:59 (lmgrd) Detecting other license server manager (lmgrd) processes...
 3:01:59 (lmgrd) Done rereading
 3:01:59 (lmgrd) FLEXnet Licensing (v11.6.1.0 build 66138 i86_n3) started on OMACSGITHIN8607.csgicorp.com (IBM PC) (8/25/2018)
 3:01:59 (lmgrd) Copyright (c) 1988-2008 Acresso Software Inc. All Rights Reserved.
 3:01:59 (lmgrd) US Patents 5,390,297 and 5,671,412.
 3:01:59 (lmgrd) World Wide Web:  http://www.acresso.com
 3:01:59 (lmgrd) License file(s): C:\SySAM\SYSAM-2_0\licenses\OMACSGITHIN8607.csgicorp.com_20180823_190246.lic
 3:01:59 (lmgrd) lmgrd tcp-port 27000
 3:01:59 (lmgrd) Starting vendor daemons ...
 3:02:00 (lmgrd) Started SYBASE (pid 3112)
 3:02:00 (SYBASE) FLEXnet Licensing version v10.8.0 build 18869
 3:02:00 (SYBASE) lmgrd version 11.6, SYBASE version 10.8

 3:02:00 (SYBASE) Using options file: "C:\SySAM\SYSAM-2_0\licenses\SYBASE.opt"
 3:02:00 (SYBASE) Server started on OMACSGITHIN8607.csgicorp.com for:    
 3:02:00 (SYBASE) PB_ENTERPRISE (consisting of:        PowerBuilder    
 3:02:00 (SYBASE) InfoMaker    EAS)        
 3:02:00 (SYBASE) Report log started (+C:\SySAM\SYSAM-2_0\log\SYBASE.rl).
 3:02:00 (SYBASE) Debug log started (+C:\SySAM\SYSAM-2_0\log\SYBASE.log).
 3:02:00 (SYBASE) Server started on OMACSGITHIN8607.csgicorp.com for:    
 3:02:00 (SYBASE) PB_ENTERPRISE (consisting of:        PowerBuilder    
 3:02:00 (SYBASE) InfoMaker    EAS)        
 3:02:00 (lmgrd) SYBASE using TCP-port 52373
 3:02:00 (lmgrd) SYBASE using TCP-port 52373
 9:02:00 (lmgrd) TIMESTAMP 8/25/2018
13:58:49 (lmgrd) Rereading license file... Requested from jeff.stevens@OMACSGITHIN8607
13:58:50 (lmgrd) Can't send reread to SYBASE: No socket connection to license server manager. (-7,10015:10054 "")
13:58:51 (lmgrd) Done rereading
13:58:51 (lmgrd) ...Finished rereading
13:59:07 (SYBASE) TCP_NODELAY NOT enabled


2)  LMTOOLS, server diags|
~~~~~~~~~~~~~~~~~
--------
Diagnostics
--------
FLEXlm diagnostics on Sat 8/25/2018 14:55

-----------------------------------------------------
License file: C:\SySAM\SYSAM-2_0\licenses\OMACSGITHIN8607.csgicorp.com_20180823_190246.lic
-----------------------------------------------------
"PB_ENTERPRISE" v2013.04010, vendor: SYBASE
  License server: OMACSGITHIN8607.csgicorp.com
  floating license  starts: 1-jan-1990,  no expiration date

  Requests from the same HOST/DISPLAY do not consume a new license

This license cannot be checked out because:
A PACKAGE component must be specified.
Feature:       PB_ENTERPRISE
License path:  C:\SySAM\SYSAM-2_0\licenses\OMACSGITHIN8607.csgicorp.com_201808 -
   23_190246.lic
FLEXnet Licensing error:-125,147
For further information, refer to the FLEXnet Licensing End User Guide,
available at "www.macrovision.com".
-----------------------------------------------------
"PowerBuilder" v2013.04010, vendor: SYBASE
  License server: OMACSGITHIN8607.csgicorp.com
  floating license  starts: 1-jan-1990,  no expiration date

  Requests from the same HOST/DISPLAY do not consume a new license

This license can be checked out
-----------------------------------------------------
"InfoMaker" v2013.04010, vendor: SYBASE
  License server: OMACSGITHIN8607.csgicorp.com
  floating license  starts: 1-jan-1990,  no expiration date

  Requests from the same HOST/DISPLAY do not consume a new license

This license can be checked out
-----------------------------------------------------
"EAS" v2013.04010, vendor: SYBASE
  License server: OMACSGITHIN8607.csgicorp.com
  floating license  starts: 1-jan-1990,  no expiration date

  Requests from the same HOST/DISPLAY do not consume a new license

This license can be checked out
-----------------------------------------------------


3)  LMTOOLS, server status
~~~~~~~~~~~~~~~~~
--------
Status
--------
Flexible License Manager status on Sat 8/25/2018 14:56

[Detecting lmgrd processes...]
License server status: 27000@OMACSGITHIN8607.csgicorp.com
    License file(s) on OMACSGITHIN8607.csgicorp.com: C:\SySAM\SYSAM-2_0\licenses\OMACSGITHIN8607.csgicorp.com_20180823_190246.lic:

OMACSGITHIN8607.csgicorp.com: license server UP (MASTER) v11.6

Vendor daemon status (on OMACSGITHIN8607.csgicorp.com):

    SYBASE: UP v10.8

Feature usage info:

Users of PB_ENTERPRISE:  (Total of 1 license issued;  Total of 0 licenses in use)

Users of PowerBuilder:  (Total of 1 license issued;  Total of 0 licenses in use)

Users of InfoMaker:  (Total of 1 license issued;  Total of 0 licenses in use)

Users of EAS:  (Total of 1 license issued;  Total of 0 licenses in use)

InfoMaker Question
Partially visible rows not functioning.
Responses (4)
Olan Knight
Olan Knight Accepted Answer Pending Moderation
  1. Tuesday, 28 August 2018 21:53 PM UTC
  2. PowerBuilder
  3. # 1

RESOLVED!

After going back over the steps repeatedly, and having verified the license file. I went back to LMTOOLS and re-pointed the files, re-read the license, and restarted the server.

Brought up PowerBuilder.
Tools --> Update License --> follow the steps, but this time I copied the "computer/hostname" of the server from the ystem Settings tabpage, and pasted it directly into the "Computer Name of the License Server". and finished the Wizard.
Restarted PB and the license was now valid.

 

 

 

 Thanks to everyone who contributed to this thread!

Olan

 

 

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Alfredo Aldama
Alfredo Aldama Accepted Answer Pending Moderation
  1. Tuesday, 28 August 2018 02:18 AM UTC
  2. PowerBuilder
  3. # 2

 

Hi Olan

If you are installed PB on virtual Machine like citrix

1 run "Fix EBF" accord to installation (VDI) 

2 Check your file properties, there are many types of licences (Trial, Standalone, Dispenser, Server) 

3 Generate license accord type as per SAP 

   --- May be you need generate type Dispenser 

Regards 

Atte

Alfredo Aldama

 

 

 

 

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Olan Knight
Olan Knight Accepted Answer Pending Moderation
  1. Monday, 27 August 2018 15:37 PM UTC
  2. PowerBuilder
  3. # 3

Thanks, Chris.
I read the installation guide for SySam, and I have done everything precisely as specified.
The SySAM TASK is running in "services.msc".

I ran the logs in PowerBuilder and got this error:
13:58:49 (lmgrd) Rereading license file... Requested from jeff.stevens@OMACSGITHIN8607
13:58:50 (lmgrd) Can't send reread to SYBASE: No socket connection to license server manager. (-7,10015:10054 "")

I ran the LMTOOL server diagnostics and got this error:
This license cannot be checked out because:
A PACKAGE component must be specified.
Feature:       PB_ENTERPRISE
License path:  C:\SySAM\SYSAM-2_0\licenses\OMACSGITHIN8607.csgicorp.com_201808 -
   23_190246.lic
FLEXnet Licensing error:-125,147

Both seem to have to do with a connection from the platform to the SAP portal, but I was unable to determine a way to even see if the SySAM app was being blocked by the Windows Firewall because it was not listed as one of the programs that WF inspects.

I'm at a standstill.

1) I've no idea why the Flexnet server cannot reach the SAP portal
2) When I try Updating the license using the PB utility to change to a local serverd license, it never takes - it reverts back to "Stand-alone served".

I'm out of ideas at this point.   :(

Olan

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Chris Pollach @Appeon
Chris Pollach @Appeon Accepted Answer Pending Moderation
  1. Monday, 27 August 2018 05:06 AM UTC
  2. PowerBuilder
  3. # 4

Hi Olan;

  FYI: Installing Sysam Server for PB

HTH

Regards ... Chris

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