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Resolved Unable to Install PB2022 R3

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  1. Toan Nguyen
    Toan Nguyen
  2. PowerBuilder
  3. Wednesday, 17 April 2024 12:09 PM UTC

Hello All,

I was attempting to install PowerBuilder 2022 on my workstation and was unable to install the required component in the SetupPrerequisites-2022 R3 folder.

I got the error below.

 

I would appreciate any helps on how to resolve this issue so I can continue with the installation.

Thanks,

Toan Nguyen

 

Unable to transfer PB's license from old Laptop to...
Canonical algorithm C14N11
Responses (2)
Andreas Mykonios
Andreas Mykonios Accepted Answer Pending Moderation
  1. Wednesday, 17 April 2024 14:12 PM UTC
  2. PowerBuilder
  3. # 1

Hi.

Are you running on a x64 OS? Have you considered turning off your antivirus?

Andreas.

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Chris Pollach @Appeon
Chris Pollach @Appeon Accepted Answer Pending Moderation
  1. Wednesday, 17 April 2024 18:46 PM UTC
  2. PowerBuilder
  3. # 2

Hi Toan ;

Can you tell us ..

  • Is this install of PB on Windows 11?
  • Do you have Local Admin rights?
  • Are you running the online install or offline install mode?

Regards .. Chris

Comment
Toan Nguyen
  1. Toan Nguyen
  2. Thursday, 18 April 2024 02:23 AM UTC
Hi Chris and Andreas,



This is an install on the Windows 10 machine. I do have the local admin rights. I tried to install both ways unsuccessfully. First, in window explorer, I clicked 'Run as administrator' on the Autorun.exe Second, I tried to install 'Run as administrator' in the Command Prompt. The installation failed on the required component. I did not have any issue installing PB2019 R3 since the 'dotnet-sdk-6.0.415-win-x64.exe' file was not required in the installation,



I don't have the ability to turn off the virus since this is the government workstation.



Any suggestions you have for me to try will be greatly appreciated!



Thank you Chris and Andreas!



Toan



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