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Resolved SYSAM Problem

  1. How-to
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  1. Roland Smith
    Roland Smith
  2. PowerBuilder
  3. Wednesday, 15 August 2018 03:15 AM UTC

I generated an alternate license for my new laptop using the hard drive serial number. Now I am getting this message:

Thanks for testing PowerBuilder. This testing version will expire in 6 days(s).

The expiration date appears to be 45 days after the license was generated.

How can I fix this problem? Did I make a mistake generating the license?

 

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Responses (4)
Armeen Mazda @Appeon
Armeen Mazda @Appeon Accepted Answer Pending Moderation
  1. Thursday, 16 August 2018 08:38 AM UTC
  2. PowerBuilder
  3. # 1

Just Upgrade to PB 2017 and be done with SySAM.

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Roland Smith
  1. Roland Smith
  2. Thursday, 16 August 2018 13:01 PM UTC
My apps have to be compiled to a different version of PowerBuilder than the developer is using. I have to use older versions because of that. For PBSearch I use 10 & 10.5 and WizSource 10, 10.5, 12.0, & 12.5. I suppose I could drop the 12.0 & 12.5 builds from WizSource but I still want to have all versions of PB (6.5 and higher) working like on my old laptop.
  1. Helpful
Armeen Mazda @Appeon
  1. Armeen Mazda @Appeon
  2. Thursday, 16 August 2018 15:08 PM UTC
Oh I see. Good luck.
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Roland Smith
Roland Smith Accepted Answer Pending Moderation
  1. Thursday, 16 August 2018 02:54 AM UTC
  2. PowerBuilder
  3. # 2

I generated the license file using the hard drive serial number.

When I run the install of PowerBuilder and point it to the license file, it gives me an error message. It allows me to continue and enter the license file later. Then when I run the IDE and load the license file it seems to accept it. I exit the IDE and go back in and it says I am in test mode.

It is like the installer set it up as 30 day evaluation mode and loading the license file doesn't change that.

 

I have Windows 10 Home. The C: drive is SSD and the D: drive is normal hard drive. I am installing to D:\Program Files (x86)\Sybase.

 

Comment
Bruce Armstrong
  1. Bruce Armstrong
  2. Thursday, 23 August 2018 13:34 PM UTC
Are you remoting into the machine or working directly on it.
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Roland Smith
  1. Roland Smith
  2. Thursday, 23 August 2018 14:44 PM UTC
Directly. The 45 day license is now expired. It looks like I need to create a new license file based on the network card. I always use wireless so it shouldn't be an issue.
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Bruce Armstrong
Bruce Armstrong Accepted Answer Pending Moderation
  1. Wednesday, 15 August 2018 15:04 PM UTC
  2. PowerBuilder
  3. # 3

The problem is likely that by default Sysam uses the "main" network card to generate the license.  With a laptop that's an issue because you might be using a built in ethernet adapter or docking station when in the office, but the wifi adapter when on the road.  Sysam will see that the "main" network card has changed and invalidate the license.

I always use the lmutil from Sysam to get the hard drive serial number and use that to generate the license key.  So as long as I don't swap out the hard drive I'm fine.

 

 

Comment
Chris Pollach @Appeon
  1. Chris Pollach @Appeon
  2. Wednesday, 15 August 2018 15:09 PM UTC
Roland already stated he used the HD s/n and that did not work. My guess is that could be related to new SSD technology.
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Chris Pollach @Appeon
Chris Pollach @Appeon Accepted Answer Pending Moderation
  1. Wednesday, 15 August 2018 03:20 AM UTC
  2. PowerBuilder
  3. # 4

Hi Roland;

  Try using a MAC based license instead.

Regards ... Chris

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