• You are here:  
  • Home
  • Q&A
  • Q&A
  • Beta Testing
  • Standard Support: Subscribe/Unsubscribe to a Ticket

Subscribe via RSS
Toggle Submenu
  1. Categories
  2. Recent
  3. Tags
View Replies (2)

Resolved Standard Support: Subscribe/Unsubscribe to a Ticket

  1. Issue
1
Votes
Undo
  1. Tobias Roth
    Tobias Roth
  2. Beta Testing
  3. Sunday, 21 May 2023 08:05 AM UTC

Hi,

I noticed in the last and current beta that it is quite a hassle to track public tickets of other developers.
Often you would like to be informed when someone else's public ticket is updated.
Here it would be good if there would be the possibility to subscribe and unsubscribe in the ticket system.

At the moment this is only possible by telling the support team, can you please add the following email address CC.
Vacation replacements could also be solved very well independently as a customer via this.

How do you see this? Who else has this problem?

Regards Tobi

MDI tabbed view - enable/disable at runtime
MDI tabbed View - hide/show single window?
Responses (2)
Andreas Mykonios
Andreas Mykonios Accepted Answer Pending Moderation
  1. Monday, 22 May 2023 06:52 AM UTC
  2. Beta Testing
  3. # 1

Hi.

I agree. But you should have in mind that this can be achieved only to a ticket that is marked as public and the person that created the ticket can at any time change it to private. In that case you should not get the notifications even if you are in the cc list...

Andreas.

Comment
Tobias Roth
  1. Tobias Roth
  2. Monday, 22 May 2023 07:00 AM UTC
Hi Andreas,

you are absolutely right. Then, of course, there should be no more notification.

Regards Tobi
  1. Helpful
There are no comments made yet.
Miguel Leeuwe
Miguel Leeuwe Accepted Answer Pending Moderation
  1. Monday, 22 May 2023 00:38 AM UTC
  2. Beta Testing
  3. # 2

Great suggestions!

Comment
There are no comments made yet.
  • Page :
  • 1


There are no replies made for this question yet.
However, you are not allowed to reply to this question.