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Resolved Powerbuilder IDE crashes

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  1. Ferdinand Fischer
    Ferdinand Fischer
  2. PowerBuilder
  3. Tuesday, 10 December 2019 19:38 PM UTC

Hi,

as i just had Powerbuilder crash on me once again.

Soi would like to hear the communties experience with crashes in the IDE.

I did crash as i was changing the font on ca. 20 selected objects.

Am i alone with periodically crashes on object saving, changing fonts, edits text or basically anything in powerbuilder?

What are the best practices dealing with it, except saving all the time?

Are there any plans on appeons side to make powerbuilder more stable?

I have seen the roadmap for the IDE, but no explicit mentions about stability.

 

Sorry if i come across as ranting, but i just lost quite some work because i forgot to save every minute.

 

Regards,

Ferdinand

 

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Responses (3)
Armeen Mazda @Appeon
Armeen Mazda @Appeon Accepted Answer Pending Moderation
  1. Tuesday, 10 December 2019 21:37 PM UTC
  2. PowerBuilder
  3. # 1

Which version of PowerBuilder are you using?

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Ferdinand Fischer
  1. Ferdinand Fischer
  2. Tuesday, 10 December 2019 21:49 PM UTC
I am using Powerbuilder 2017 R2.
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Armeen Mazda @Appeon
Armeen Mazda @Appeon Accepted Answer Pending Moderation
  1. Tuesday, 10 December 2019 22:33 PM UTC
  2. PowerBuilder
  3. # 2

We actually did quite a bit of work to clean up memory leaks from Sybase days.  Most customers say Appeon versions of PowerBuilder are more stable.  But of course, there are still crashes.

If PB IDE frequently crashes for you and you know what steps to reproduce then we can most likely resolve it. Please open support ticket with steps to reproduce. Thanks.

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Ferdinand Fischer
  1. Ferdinand Fischer
  2. Wednesday, 11 December 2019 07:46 AM UTC
That is the problem. Those are not reproducible crashes. At least i can not reliable reproduce them.



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Armeen Mazda @Appeon
  1. Armeen Mazda @Appeon
  2. Wednesday, 11 December 2019 07:55 AM UTC
Oh, this is not good news. There's not much we can do to fix your issue if cannot reliably reproduce. There are general tips that others should chime in, such as not opening too many painter windows, etc.
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Miguel Leeuwe
Miguel Leeuwe Accepted Answer Pending Moderation
  1. Wednesday, 11 December 2019 12:41 PM UTC
  2. PowerBuilder
  3. # 3

Is there anything in the windows event viewer logs when you have a crash?

 

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