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Resolved PowerBuilder and JAWS Screen Reader

  1. How-to
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  1. Cory Johnson
    Cory Johnson
  2. PowerBuilder
  3. Thursday, 16 July 2020 17:11 PM UTC

Hi all,

 

Does anyone have experience getting a PowerBuilder application working with the JAWS screen reader software?

I can't even get it to read the menu items of the frame menu in an MDI application when the application initially starts up.  It just reads each menu item as 'graphic 154', 'graphic 438', ... and doesn't actually read their text.

I have other issues with some individual inputs, but I think I can work around those issues if I can get it to understand the menu.  In googling I've seen references to PB and JAWS, but never problems relating to the menus.  Am I doing something wrong?  I've tried this with versions 12.5 and 2019 R2 with the same results.

PowerBuilder 2019 R2 Themes path
dw.saveAsFormattedText delivers additional empty r...
Responses (5)
Cory Johnson
Cory Johnson Accepted Answer Pending Moderation
  1. Monday, 20 July 2020 15:35 PM UTC
  2. PowerBuilder
  3. # 1

I've figured out what is causing the menuing to not work with JAWS - its the menu style.  JAWS can read the menus if the menu style is traditionalmenu!, but not if the style is contemporymenu!

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Chris Pollach @Appeon
  1. Chris Pollach @Appeon
  2. Monday, 20 July 2020 16:31 PM UTC
Hi Cory;

That sounds like a BUG. Please open a Support Ticket for this issue.

Regards ... Chris
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Cory Johnson
Cory Johnson Accepted Answer Pending Moderation
  1. Thursday, 16 July 2020 21:38 PM UTC
  2. PowerBuilder
  3. # 2

I've tried a number of different versions of the 32-bit oleacc.dll file and dropped them in the application runtime folder with no change in behaviour

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Chris Pollach @Appeon
Chris Pollach @Appeon Accepted Answer Pending Moderation
  1. Thursday, 16 July 2020 17:24 PM UTC
  2. PowerBuilder
  3. # 3

Hi Corey;

   This might be related to ticket # 3769. This is a "public" ticket, so you can use the Support Ticket system to search & ten view it. Please try the workaround as suggested in the ticket and see if this works OK for you. If not, please open a new Support Ticket for this issue.

Regards ... Chris

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Cory Johnson
Cory Johnson Accepted Answer Pending Moderation
  1. Thursday, 16 July 2020 17:17 PM UTC
  2. PowerBuilder
  3. # 4

I only have Windows 10 to try it on, so can't speak to the behaviour on Windows 7

 

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Armeen Mazda @Appeon
Armeen Mazda @Appeon Accepted Answer Pending Moderation
  1. Thursday, 16 July 2020 17:15 PM UTC
  2. PowerBuilder
  3. # 5

Do you have the problem only on Windows 10 OS?  Or does Windows 7 OS have same problem?

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