Hello:

We had Web Server in IIS (Machine A) and AppServer in IIS (Machine B). Communications between users and machine A are via https and Communications between machine A and machine B are via https too.

We tested Web applications and they were fine ( 80-100 users) , except for two users that had performance problems.

But in mobile applications, we tested in three mobiles and one was ok, and two were slow: Sometimes were slow in a point, sometimes were slow in another point, sometimes were somehow quickly, and sometimes we get a timeout.

Also, we detected performance problems with the same mobile, but connected by WIFI or 4G

i.e by WIFI 30 sec. by 4G 2 minutes

So we have talked to systems mates and we have connected directly to the AppServer in IISS (Machine b), and the performance problems were solved, for the two mobiles, and also for the two users with problems in the web applications.

We think there could be any problem in the configuration of Web Server in IIS (Machine A). Something in Appeon, or ISS configurations that is making some users go fast and some users go slow.

This is Appeon PowerServer 2020 Build 2323.00.

Deployed from PowerServer Toolkit 2020 Build 2323.00.

Have anyone had a similar problem in this web server - Appserver configuration ?

Thanks.

Regards.

Juan Pedro Sanz Díez