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Resolved PB IDE shows splash and fails to load the actual IDE

  1. Issue
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  1. Lloyd McBean
    Lloyd McBean
  2. PowerBuilder
  3. Friday, 7 January 2022 01:03 AM UTC

I am unable to get the PB IDE to open.

This is failing on both 2019 R3 and 2021 and it just started today.

I installed some software, Iris for blue light, plus another backup software, not sure if they replace something, but even after uninstalling them I am unable to get the IDE to open.

I am stuck, any help would be appreciated.

 

I pulled updates for both 2019 R3 and 2021 but that did not fix the issue.

I also checked to see if the screen was just not showing up on desktop and removed the Window setting from the pb.ini file but still no use.

 

Noting is running in he task manager.

 

How can id determine what is causing it to fail to load ?

  1. IDE
Regarding PBLs from a computer
Evaluate on TV DDDW keeps crashing IDE
Accepted Answer
Lloyd McBean
Lloyd McBean Accepted Answer Pending Moderation
  1. Friday, 7 January 2022 10:54 AM UTC
  2. PowerBuilder
  3. # Permalink

Faulting application name: PB190.EXE, version: 19.2.0.2728, time stamp: 0x6100e4a4
Faulting module name: pbsys.dll, version: 19.2.0.2728, time stamp: 0x6100e674
Exception code: 0xc0000094
Fault offset: 0x000d4893
Faulting process id: 0x4108
Faulting application start time: 0x01d8035fa3c1aff9
Faulting application path: C:\Program Files (x86)\Appeon\PowerBuilder 19.0\PB190.EXE
Faulting module path: C:\Program Files (x86)\Appeon\PowerBuilder 19.0\IDE\pbsys.dll

Comment
Lloyd McBean
  1. Lloyd McBean
  2. Friday, 7 January 2022 11:17 AM UTC
DISM /Online /Cleanup-Image /RestoreHealth

sfc /scannow



These fixed the issues with corruption and PB loads just fine now.
  1. Helpful 2
Miguel Leeuwe
  1. Miguel Leeuwe
  2. Friday, 7 January 2022 12:15 PM UTC
Wow! Freakin' windows strikes again!

Thanks for sharing Lloyd! Glad you solved it.
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Responses (4)
Ken Guo @Appeon
Ken Guo @Appeon Accepted Answer Pending Moderation
  1. Friday, 7 January 2022 03:43 AM UTC
  2. PowerBuilder
  3. # 1

Hi Lloyd,

I suggest you uninstall and reinstall PB IDE then try again.
If it still doesn’t work and you are using an online license, I suggest you log your license out from the link below then try opening PB IDE again.
https://account.appeon.com/logout-user/pb 

Regards,
Ken

Comment
Lloyd McBean
  1. Lloyd McBean
  2. Friday, 7 January 2022 10:52 AM UTC
Thanks Ken. That did not help. I am getting Event ID 1000 Application Errors on the PB190.exe and DLL files. So checking using sfc /scannow and DISM /Online /Cleanup-Image /RestoreHealth to see if things got corrupted by another installation.
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Miguel Leeuwe
Miguel Leeuwe Accepted Answer Pending Moderation
  1. Friday, 7 January 2022 08:29 AM UTC
  2. PowerBuilder
  3. # 2

Maybe your IDE is trying to open some datawindow or window or workspace when it's opening and crashes.

Usually I fix that kind of things by restoring a backup of my pb.ini file or you could delete some registry settings which I can't seem to remember.

Try this:

- edit the pb.ini in "C:\Users\<your username>\AppData\Local\Appeon\PowerBuilder 19.0 (or whichever version of pb you are using)

- set the value of ReopenWorkspace=1 to ReopenWorkspace=0

- set LastWorkspace=..... to be empty: LastWorkspace=

- under [Application] set these to values to blank:

AppName=
Applib=

- save and try to open powerbuilder again.

 

hope it helps

Comment
Miguel Leeuwe
  1. Miguel Leeuwe
  2. Friday, 7 January 2022 08:31 AM UTC
Maybe I'm being too optimistic. I just now realized that it's happening for both pb 2019 and 2021 ... that's a bit weird.

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Lloyd McBean
Lloyd McBean Accepted Answer Pending Moderation
  1. Friday, 7 January 2022 10:04 AM UTC
  2. PowerBuilder
  3. # 3

Maybe your IDE is trying to open some datawindow or window or workspace when it's opening and crashes.

Usually I fix that kind of things by restoring a backup of my pb.ini file or you could delete some registry settings which I can't seem to remember.

Try this:

- edit the pb.ini in "C:\Users\<your username>\AppData\Local\Appeon\PowerBuilder 19.0 (or whichever version of pb you are using)

- set the value of ReopenWorkspace=1 to ReopenWorkspace=0

- set LastWorkspace=..... to be empty: LastWorkspace=

- under [Application] set these to values to blank:

AppName=
Applib=

- save and try to open powerbuilder again.

 

hope it helps

 

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Miguel Leeuwe
  1. Miguel Leeuwe
  2. Friday, 7 January 2022 10:32 AM UTC
On which windows version are you running the IDE?
  1. Helpful
Lloyd McBean
  1. Lloyd McBean
  2. Friday, 7 January 2022 10:51 AM UTC
Thanks again Miguel. Windows 10. I am seeing Event ID 1000 Application Errors for PB190.exe. Doing some suggested actions to ensure the o/s, .net etc are not corrupted. Thanks again. Will post here if I am successful.
  1. Helpful
Lloyd McBean
  1. Lloyd McBean
  2. Friday, 7 January 2022 11:19 AM UTC
Thanks again Miguel.

It turned out to be some corruption.



The following got be sorted.

DISM /Online /Cleanup-Image /RestoreHealth

sfc /scannow

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