1. Jhonns Salas
  2. PowerBuilder
  3. Friday, 30 September 2022 14:47 PM UTC

Hello,

One of our applications is crashing, we want to know what is the cause of it to resolve this problem.

When executing it stops running and sending this message:

 

Problem signature:

 

  Problem Event Name:    APPCRASH

  Application Name:    bol.exe

  Application Version:    1.0.0.0

  Application Timestamp:    5b6318c2

  Fault Module Name:    ntdll.dll

  Fault Module Version:    6.3.9600.20512

  Fault Module Timestamp:    62ccf903

  Exception Code:    c0000006

  Exception Offset:    0006d017

  OS Version:    6.3.9600.2.0.0.400.8

  Locale ID:    1033

  Additional Information 1:    abcc

  Additional Information 2:    abcc8f7853b48d9807d6d51eb1fa5df9

  Additional Information 3:    abcc

  Additional Information 4:    abcc8f7853b48d9807d6d51eb1fa5df9

I am supposing that there is change in the core of the system that provoked this issue, but i am not very sure.

 

Thanks,

 

Attachments (1)
Chris Pollach @Appeon Accepted Answer Pending Moderation
  1. Friday, 30 September 2022 15:16 PM UTC
  2. PowerBuilder
  3. # 1

Hi Jhonns;

   The crash is happening in the MS-Windows module ntdll.dll. This module is used for controlling SDK calls (Windows API's).

   According to Microsoft ....

The causes of ntdll. dll error messages can vary greatly. However, most of them result from a corrupt or damaged version of the ntdll DLL file itself, corrupt hardware drivers, or issues between Windows and other programs.

HTH

Regards ... Chris 

 

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Jhonns Salas Accepted Answer Pending Moderation
  1. Monday, 3 October 2022 15:54 PM UTC
  2. PowerBuilder
  3. # 2

Chris,

A question,

I want to upgrade from PB 17R3 to another PB 17 R3 Universal version, but with a more updated built, later to 1858,

Which one do you recommend?

 

Thanks and regards,

 

Comment
  1. Chris Pollach @Appeon
  2. Monday, 3 October 2022 16:31 PM UTC
Hi Jhonns;

PB 2017 R3 is almost out of support...

https://www.appeon.com/update#PowerBuilder

If you need another LTS version, then PB 2019 R3 might be your next choice. If your looking for the "latest & greatest" though then PB 2022 (just released) - has all the bells & whistles.

Regards ... Chris
  1. Helpful
  1. Chris Pollach @Appeon
  2. Monday, 3 October 2022 22:57 PM UTC
Hi Jhonns ...

LTS = "Long Term Support"
  1. Helpful
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Jhonns Salas Accepted Answer Pending Moderation
  1. Monday, 3 October 2022 20:25 PM UTC
  2. PowerBuilder
  3. # 3

Chris,

A question,

What is a LTS version?

Thanks,

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Jhonns Salas Accepted Answer Pending Moderation
  1. Monday, 3 October 2022 20:30 PM UTC
  2. PowerBuilder
  3. # 4

Chris,

Please disregard my last question,

Thanks,

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