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Resolved License recovery

  1. How-to
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Undo
  1. Pacito Nefulda
    Pacito Nefulda
  2. PowerBuilder
  3. Tuesday, 29 October 2019 17:38 PM UTC

My machine was replaced, but unfortunately we didn't Deactivate my PB2017R3 Offline license from my old machine which is now been recycled. How can we recover my license so we can activate it on my new machine and also convert it to Online license. Thanks.

 

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Modified datawindow printing question
Responses (1)
Chris Pollach @Appeon
Chris Pollach @Appeon Accepted Answer Pending Moderation
  1. Tuesday, 29 October 2019 18:10 PM UTC
  2. PowerBuilder
  3. # 1

Hi Pacito;

   Please email our Appeon Sales Team at sales@appeon.com to have your off-line license properly deactivated and converted to an online license. I would also suggest CC'ing the Support Team as well at Support@Appeon.com on this request.

Regards ... Chris

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