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Resolved Install PowerServer Toolkit failed

  1. How-to
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  1. Jon Tzeng
    Jon Tzeng
  2. PowerServer 2020 or older (Obsolete)
  3. Thursday, 11 March 2021 11:22 AM UTC

Hello, 

I have would like to to try PowerServer 2020 but I have trouble to install PowerServer Toolkit on my PowerBuilder. I have PowerBuilder 2019 R3 build 2670. Do you know how may I fix it.  Thank you.

PowerServer 2021 Embedded Stored Procedure Declare...
Fail to generate dwsql
Responses (3)
Pasquale Salerno
Pasquale Salerno Accepted Answer Pending Moderation
  1. Tuesday, 16 March 2021 16:22 PM UTC
  2. PowerServer 2020 or older (Obsolete)
  3. # 1

A customer of ours just had the same issue today, and had to download the 1.5GB Install Package and reinstall everything to install  just the PS Toolkit... So thank you for the workaround, but do you have any idea regarding why this issue is happening with the online installer only? Will you fix it anytime soon - or at least warn your customers about it?
Thank you

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Armeen Mazda @Appeon
  1. Armeen Mazda @Appeon
  2. Tuesday, 16 March 2021 16:37 PM UTC
Hi Pasquale, please open a support ticket so we can look into this.
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Letizia Parigi
  1. Letizia Parigi
  2. Tuesday, 16 March 2021 16:43 PM UTC
Actually the workaround (that is: using the "offline" installation) works, so the customer solved the issue.

Anyway, I'll ask him to open a ticket.
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Armeen Mazda @Appeon
  1. Armeen Mazda @Appeon
  2. Tuesday, 16 March 2021 16:52 PM UTC
Thanks.
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Jon Tzeng
Jon Tzeng Accepted Answer Pending Moderation
  1. Friday, 12 March 2021 09:34 AM UTC
  2. PowerServer 2020 or older (Obsolete)
  3. # 2

Use offline mode works. Thanks Chris.

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Armeen Mazda @Appeon
Armeen Mazda @Appeon Accepted Answer Pending Moderation
  1. Thursday, 11 March 2021 14:08 PM UTC
  2. PowerServer 2020 or older (Obsolete)
  3. # 3

Do you have admin rights and did you run the installer using the “run as admin” option?

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Armeen Mazda @Appeon
  1. Armeen Mazda @Appeon
  2. Thursday, 11 March 2021 18:22 PM UTC
It doesn't appear to me that you are doing anything wrong. Please open a support ticket. We may need to do a Web meeting with you to troubleshoot this.
  1. Helpful
Jon Tzeng
  1. Jon Tzeng
  2. Friday, 12 March 2021 09:33 AM UTC
Use offline mode works. Thanks Chris.
  1. Helpful
Chris Pollach @Appeon
  1. Chris Pollach @Appeon
  2. Friday, 12 March 2021 18:26 PM UTC
Hi Jon ... welcome - that is "awesome" news! :-)
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