Hi Samuel;

  You can log your IM session out from here:

https://account.appeon.com/logout-user/im

Note that if your not your organization's license administrator, you cannot perform the session logout. You'll need to ask them to perform this logout for you.

HTH 

Regards ... Chris 

Did you request a trial recently?  It seems you have two licenses for InfoMaker tied to your email address.  

Anyway, first make sure to log out of all instances of InfoMaker.  Here are instructions: https://docs.appeon.com/pb2022r3/appeon_license_user_guide/pb_logging_out.html

Then, have your company's license admin verify that there are no logged in instances for your email: https://account.appeon.com/logout-user/im

Finally, when you login to InfoMaker, make sure to set it to use your paid license instead of trial: https://docs.appeon.com/pb2022r3/appeon_license_user_guide/Switching_to_Trial.html