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Resolved Windows-7 issue and Executables issues

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  1. Sanjay Shivade
    Sanjay Shivade
  2. PowerBuilder
  3. Tuesday, 1 October 2019 17:27 PM UTC

Hi,

Our PB 2019 executables are throwing following error:

The program can't start because api-ms-win-core-errorhandling-l1-1-1.dll is missing from your computer. Try reinstalling the program to fix this problem.  

Are we missing something? Please help?

Thanks

 

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Responses (4)
Chris Pollach @Appeon
Chris Pollach @Appeon Accepted Answer Pending Moderation
  1. Tuesday, 1 October 2019 17:59 PM UTC
  2. PowerBuilder
  3. # 1

Hi Sanjay;

   That's not a PB related DLL. Is that a 3rd party product that your App is calling as an external function declaration maybe?

Regards .... Chris

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Chris Pollach @Appeon
  1. Chris Pollach @Appeon
  2. Tuesday, 1 October 2019 18:08 PM UTC
Could be related to this issue ... https://www.google.com/amp/s/www.drivereasy.com/knowledge/api-ms-win-core-libraryloader-l1-1-1-dll-download-how-to-fix-it-if-its-missing/amp/
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Michael Kramer
Michael Kramer Accepted Answer Pending Moderation
  1. Tuesday, 1 October 2019 18:09 PM UTC
  2. PowerBuilder
  3. # 2

Hi, I search for the DLL's name and found several hits on what causes similar issues and how to resolve.

NOTE: I can't speak to the validity/quality of content on such pages. Just saying it was fast to find and several sites seem to provide answers.

It is presumably a DLL file that certain O/S files depend on.

HTH /Michael

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Roland Smith
Roland Smith Accepted Answer Pending Moderation
  1. Tuesday, 1 October 2019 18:34 PM UTC
  2. PowerBuilder
  3. # 3

Those files are under C:\Windows\SysWOW64\downlevel or C:\Windows\downlevel in Windows 10.

Either a custom DLL you built or the PowerBuilder runtime is linked to an API set that isn't designed to work on Windows 7.

https://docs.microsoft.com/en-us/windows/win32/apiindex/windows-81-api-sets

The PowerBuilder help file has this under System Requirements:

Windows 7 32- or 64-bit with SP1 KB3033929

Check to see if SP1 has been installed.

 

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Sanjay Shivade
Sanjay Shivade Accepted Answer Pending Moderation
  1. Tuesday, 1 October 2019 18:58 PM UTC
  2. PowerBuilder
  3. # 4

In Windows 7 machines when we run our executables we get this error however machines having .NET framework and C++ re-distributables it works fine.

We are trying your packager utility to create MSI and install it Windows 7 machine hoping it might resolve the issue.

 

Thoughts?

 

Thanks!

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