"I understand this as this font is not present on this machine when I bring up Fonts on the Control Panel"

do you see arial listed in control panel?  If so, that is the font family.  so you need to click on that to expand out the font list.

It sounds like your issue is that the dws from your old PB version had their fonts changed to something new?  Is that what you are saying happened?  What font did it change to?

Hi David;

1) migrating any PB to PB version never changes the DWO fonts.

2) MS-Windows stores the installed fonts in the registry. If MS-Office can see them from there, so can PB.

3) The DWO rendering of any font is determined by the default printer. If your current default printer lacks support for the selected font, the DWO will try & synthesize one (which could be your issue). Try changing the default printer or if a real printer is not defined in you MS-Windows, try installing one.

HTH

Regards ... Chris

When you copy font files into C:\Windows\Fonts, Windows automatically registers them.

Thanks for all your comments, folks.   The inconsistencies I had concerned me that all was not well with Windows.  So I went on down to have ye olde Geek Squad to take a look.

Everything in the font directories looked OK.  We never did find out where/how Word and to some extent Excel were finding that Arial Narrow font.  However, it looked like the font could be installed/reinstalled without too much concern that any damage to existing installed fonts would happen.  Made sure we only used the Arial Narrow .TTF's that I pulled off the PB 11.5 machine.

All went well.  Now know a lot more about fonts.  Still don't know where those drop downs with all those uninstalled fonts come from...

Calling this one resolved.

Thanks again.

Dave