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Resolved Web API issue with installable cloud app

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  1. Miguel Alzate
    Miguel Alzate
  2. PowerServer
  3. Wednesday, 12 July 2023 18:50 PM UTC

Hi, all!

Getting the below error when running the PowerServer installable cloud app:

Application terminated.

Error: Session creation failed.

Cause: Failed to send the request. (Web API: https://www.sinergylowells.co:446/api/ServerApi/CreateSession)

Indications in online help documents have not worked. Testing the Web API locally on the host is successful:



Health diagnostics are also correct in the hosting server:


Using versions 2022, Build 1900.

 

Need much help, please! Thanks in advance.

 

Multi-threading in PB/PS 2022
Powerbuilder 2022 deployment on Powerserver
Accepted Answer
Miguel Alzate
Miguel Alzate Accepted Answer Pending Moderation
  1. Friday, 14 July 2023 10:14 AM UTC
  2. PowerServer
  3. # Permalink

Got it! The problem was an incorrect .NET Core version.

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Responses (4)
Chris Pollach @Appeon
Chris Pollach @Appeon Accepted Answer Pending Moderation
  1. Wednesday, 12 July 2023 19:00 PM UTC
  2. PowerServer
  3. # 1

Hi Miguel;

   Can you run the PS "Health Check" from a browser outside the server?

Regards ... Chris 

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Chris Pollach @Appeon
  1. Chris Pollach @Appeon
  2. Thursday, 13 July 2023 13:29 PM UTC
Hi Miguel;

FYI: https://docs.appeon.com/ps2022/Session_creation_failed.htm

HTH

Regards .. Chris
  1. Helpful
Miguel Alzate
  1. Miguel Alzate
  2. Thursday, 13 July 2023 15:46 PM UTC
I get this message when accessing the link you provided:



Forbidden

You don't have permission to access /index.php on this server.
  1. Helpful
Francisco Martinez @Appeon
  1. Francisco Martinez @Appeon
  2. Thursday, 13 July 2023 16:13 PM UTC
https://docs.appeon.com/ps2022/Session_creation_failed.html
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Miguel Alzate
Miguel Alzate Accepted Answer Pending Moderation
  1. Thursday, 13 July 2023 15:49 PM UTC
  2. PowerServer
  3. # 2

Just a question: Could the problem have to do with the fact that I am not assigning an authorization service to the Web API in the PowerServer Project painter?

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Francisco Martinez @Appeon
Francisco Martinez @Appeon Accepted Answer Pending Moderation
  1. Thursday, 13 July 2023 16:14 PM UTC
  2. PowerServer
  3. # 3

Hi Miguel,

Make sure that the server is accepting connections on port 446. Verify that the firewall allows incoming connections.

 

Regards,
Francisco

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