Subscribe via RSS
Toggle Submenu
  1. Categories
  2. Recent
  3. Tags
View Replies (1)

Resolved This PowerServer is not activated

  1. Advice
0
Votes
Undo
  1. CJ Lai
    CJ Lai
  2. PowerServer 2020 or older (Obsolete)
  3. Thursday, 4 June 2020 14:09 PM UTC

Hi

 

I got this popup when trying to deploy a PowerServer Web application to localhost.

I am using a 2019 R2 Trial

The IIS is running and the Web server is configured correctly. Just not PowerServer.

I am able to open and login AEM as well as I have a legit login/password to Appeon

When in AEM, I was prompted to activate. With my Appeon's registered email/password, I got another error saying the user ID was already in use.

Please advise.

(I have a few screenshots attached)

Thank you

Attachments (3)
Warning_Error.PNG Warning_Error.PNG
activatelogin.PNG activatelogin.PNG
Failed_Message.PNG Failed_Message.PNG
PB CloudPro/PowerServer Question:
CloudPro / PowerServer Deploy and Run
Accepted Answer
Armeen Mazda @Appeon
Armeen Mazda @Appeon Accepted Answer Pending Moderation
  1. Thursday, 4 June 2020 14:27 PM UTC
  2. PowerServer 2020 or older (Obsolete)
  3. # Permalink

The PowerServer was not successfully activated so you cannot deploy.

You would need to contact support and provide the email address that is failing so they can look up your order and see what is the problem.

My guess is you used the same email for both your paid license and trial license and now your trial expired so you lose access to PowerServer.

Comment
CJ Lai
  1. CJ Lai
  2. Thursday, 4 June 2020 14:37 PM UTC
Thanks, Armeen. I'll contact my go-to at Appeon.
  1. Helpful
There are no comments made yet.
Responses (1)


There are replies in this question but you are not allowed to view the replies from this question.