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Resolved Terminal Service Printing PowerBuilder 2019

  1. How-to
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  1. marco gaspar
    marco gaspar
  2. PowerBuilder
  3. Thursday, 2 July 2020 13:50 PM UTC

Good Morning!
I have a local machine with a thermal printer (Dieboold), printing normally when I am locally, but when the user using the system via TS on a Windows Server 2016, it gives a printing error (communication error).
Could you help me solve this problem?

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Responses (2)
Armeen Mazda @Appeon
Armeen Mazda @Appeon Accepted Answer Pending Moderation
  1. Thursday, 2 July 2020 14:24 PM UTC
  2. PowerBuilder
  3. # 1

This sounds like a Citrix config Issue instead of PB specific issue.  I would recommend asking this on a Citrix site or open support ticket with Citrix.

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Govinda Lopez @Appeon
Govinda Lopez @Appeon Accepted Answer Pending Moderation
  1. Thursday, 2 July 2020 18:07 PM UTC
  2. PowerBuilder
  3. # 2

Hi Marco,

 

Yes, this seems as a Citrix issue. And a very common one too. You might need the updated virtual printer drivers from Citrix. I also suggest to check on a Citrix forum.

 

 

Regards,

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