• You are here:  
  • Home
  • Q&A
  • Q&A
  • Beta Testing
  • Snapdevelop does not recognize trial universal license

Subscribe via RSS
Toggle Submenu
  1. Categories
  2. Recent
  3. Tags
View Replies (4)

Resolved Snapdevelop does not recognize trial universal license

  1. Issue
0
Votes
Undo
  1. Arcady Abramov
    Arcady Abramov
  2. Beta Testing
  3. Wednesday, 15 January 2020 13:57 PM UTC

Hello, all

I registered for trial on PB universal edition on email, which already has a standard license.

I managed to switch to trial license in PB IDE without a problem. However, snap develop still shows "standard" and does not allow PB migration.

 

What can I do to work around it (other than registering a trial user)?

  1. PowerBuilder
How to get items within RibbonComboBoxItem?
Conversion of PB 12.6 NET objects to PB 2019 R2 Cl...
Accepted Answer
Arcady Abramov
Arcady Abramov Accepted Answer Pending Moderation
  1. Thursday, 16 January 2020 04:57 AM UTC
  2. Beta Testing
  3. # Permalink

OK, got it to work with a different test user.

This case is closed, back to the migration tool case.

Comment
There are no comments made yet.
Responses (4)
Tom Jiang @Appeon
Tom Jiang @Appeon Accepted Answer Pending Moderation
  1. Thursday, 16 January 2020 06:09 AM UTC
  2. Beta Testing
  3. # 1

Just to clarify, After you register for a trial with an account that already has a standard or cloud license, you need to click the Switch to trial of Universal edition on the Account Management window on SnapDevelop IDE. 

Plus: make sure you haven't already logged SnapDevelop in with the same account on another machine. If you did, please log out your account from the other machine or contact your license admin to log your license out from Appeon's website.

Note: You can't use your paid license and trial license on different machines at the same time. 

If you still get any issue, please report a bug at https://www.appeon.com/standardsupport/newbug with a screenshot of the SD Account Management window.
Comment
There are no comments made yet.
Mariano Collado @Appeon
Mariano Collado @Appeon Accepted Answer Pending Moderation
  1. Wednesday, 15 January 2020 14:23 PM UTC
  2. Beta Testing
  3. # 2

Hi Arcady,

Please reach out to us at sales@appeon.com for licensing help.

Cordially,

Mariano C.

Comment
Arcady Abramov
  1. Arcady Abramov
  2. Wednesday, 15 January 2020 14:32 PM UTC
Sent email
  1. Helpful
There are no comments made yet.
Michael Kramer
Michael Kramer Accepted Answer Pending Moderation
  1. Wednesday, 15 January 2020 14:10 PM UTC
  2. Beta Testing
  3. # 3

Upper right-hand corner of SnapDevelop IDE display your identity and allows you to sign in/out. Have you tried sign out + sign in  to see if that helps SnapDevelop pick up your trial license?

HTH /Michael

Comment
Arcady Abramov
  1. Arcady Abramov
  2. Wednesday, 15 January 2020 14:13 PM UTC
unlike PB IDE, snapDevelop does not allow choosing trial license
  1. Helpful
Michael Kramer
  1. Michael Kramer
  2. Wednesday, 15 January 2020 14:16 PM UTC
Yeah, that's one for Appeon's sales department.
  1. Helpful
There are no comments made yet.
  • Page :
  • 1


There are no replies made for this question yet.
However, you are not allowed to reply to this question.