Hi Sim;

  There are many possible timeouts in the N-Tier processing model in both the middle tier & DBMS tiers. IMHO, the best way around all of these & not to arbitrarily change these settings that could appear other App threads is to implement a "heart beat" feature.

   You can see such an implementation in my STD framework (since the 2018 release). Have a look at the OrderEntry Demo App built from the framework to see this feature in operation. It works for standard C/S, PiwerClient & PowerServer based applications.

FYI: http://chrispollach.blogspot.com/2018/02/ifc2018r1.html

Regards ... Chris 

Hi Sim,

Did you restart the Web APIs after performing the changes to the files?

Regards,
Francisco

It is big mistake to set timeouts to zero.  At a minimum, you are going to get licensing errors.