Hello All,
Our application is getting crashed on the below dlls randomly (PB 2022 build 1892)
PBDWE.dll
PBSHR.dll
LIBCEF.dll
KERNELBASE.dll
PBVM.dll
GDI32full.dll
UER32.dll
Most of the times it happens with PBDWE and PBSHR
I have tried
1. PB Debug which is not giving much info it shows only the dlls list
2. Profile tracing, the trace file is getting generated with all the PBL names but not showing any other info
When tried to load the trace file from Profile Trace View utility whereas it is showing CollectionTime = 0.0000
I would like to know how to do Profile Trace, is there any setup I have to do?
I have gone through the below link but still i am getting only the pbl names in the trace file.
Catching the Runtime Error in the Act - Tracing and Profiling Your Application at Runtime
Kindly advice me on this.
Thank you.
Thank you for raising support ticket to resolve the PB2022 64bit IDE Profile Tracing.
Meantime is there any way you can suggest to identify the dll crash issue.
pbhsr.dll / pbdwe.dll.
Thanks
Sathishkumar.
I will try to get the mini dump file as soon as possible.
for now, below are the details of App's compilation & execution environment
PowerBuilder IDE 2022 Build 1892 64 bit
Compiling the application in 64-bit with Pcode mode
dev Environment
OS --> Windows 10 Enterprise LTC
Version --> 1809
OS Build --> 17763.4010
Type --> 64bit
QA Environment
OS --> Windows Server 2016 Datacenter
Version --> 1607
OS Build --> 14393.4583
Type --> 64bit
Below are some of the events logged when the application crashed.
Faulting application name: chartbase.exe, version: 23.2.1.1, time stamp: 0x63765588
Faulting module name: PBSHR.dll, version: 22.0.0.1892, time stamp: 0x6376558c
Exception code: 0x80000003
Fault offset: 0x00000000001bb7eb
Faulting process id: 0x879c
Faulting application start time: 0x01d9504d64c64285
Faulting application path: C:\Program Files (x86)\Application\Application.exe
Faulting module path: C:\Program Files (x86)\Application\Runtime 22.0.0.1892\PBSHR.dll
Report Id: 06861cf8-eb8a-4010-a7c9-093e710c09b5
Faulting package full name:
Faulting package-relative application ID:
Faulting application name: Application.exe, version: 23.2.1.1, time stamp: 0x63765588
Faulting module name: pbdwe.dll, version: 22.0.0.1892, time stamp: 0x637655e4
Exception code: 0xc0000005
Fault offset: 0x000000000037fdc4
Faulting process id: 0xc164
Faulting application start time: 0x01d9506a96094b72
Faulting application path: C:\Program Files (x86)\Application\Application.exe
Faulting module path: C:\Program Files (x86)\Application\Runtime 22.0.0.1892\pbdwe.dll
Report Id: 414ddaa5-a6f7-4823-a8fc-5cba75fdfad7
Faulting package full name:
Faulting package-relative application ID:
Faulting application name: Application.exe, version: 23.2.1.1, time stamp: 0x63765588
Faulting module name: KXPLM64.DLL, version: 1.1.3616.0, time stamp: 0x585424d4
Exception code: 0xc0000005
Fault offset: 0x0000000000014c07
Faulting process id: 0xcf20
Faulting application start time: 0x01d9506f6312b4ef
Faulting application path: C:\Program Files (x86)\Application\Application.exe
Faulting module path: C:\Windows\system32\spool\DRIVERS\x64\3\KXPLM64.DLL
Report Id: aa6fdd9d-1051-438c-9e61-01d4c67f0068
Faulting package full name:
Faulting package-relative application ID:
Faulting application name: splwow64.exe, version: 10.0.14393.4169, time stamp: 0x5ff78ec1
Faulting module name: ntdll.dll, version: 10.0.14393.4530, time stamp: 0x60e33cac
Exception code: 0xc0000005
Fault offset: 0x000000000000867a
Faulting process id: 0xadbc
Faulting application start time: 0x01d9508963cc6ae9
Faulting application path: C:\Windows\splwow64.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 2258e711-4212-4fcd-a5b4-2a6147f4b32c
Faulting package full name:
Faulting package-relative application ID:
Faulting application name: splwow64.exe, version: 10.0.14393.4169, time stamp: 0x5ff78ec1
Faulting module name: KXPLM64.DLL, version: 1.1.3616.0, time stamp: 0x585424d4
Exception code: 0xc00000fd
Fault offset: 0x0000000000014c07
Faulting process id: 0xadbc
Faulting application start time: 0x01d9508963cc6ae9
Faulting application path: C:\Windows\splwow64.exe
Faulting module path: C:\Windows\system32\spool\DRIVERS\x64\3\KXPLM64.DLL
Report Id: 00201824-317d-4c22-8c16-637bf4650cde
Faulting package full name:
Faulting package-relative application ID:
Faulting application name: splwow64.exe, version: 10.0.14393.4169, time stamp: 0x5ff78ec1
Faulting module name: ntdll.dll, version: 10.0.14393.4530, time stamp: 0x60e33cac
Exception code: 0xc0000005
Fault offset: 0x0000000000008583
Faulting process id: 0x6bac
Faulting application start time: 0x01d95052d6a5f746
Faulting application path: C:\Windows\splwow64.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 8df0de98-86d1-4f35-a9e3-9cf1a799014e
Faulting package full name:
Faulting package-relative application ID:
Thanks
Sathishkumar.