1. David Peracho
  2. PowerBuilder
  3. Thursday, 30 May 2024 11:24 AM UTC

Hi all

I have a problem creating PDF files with the Native PDF option.

 

I had instaled our application ( pcode ) in a Windows Server 2016 64 bits.

 

When i log in this server, ussing my account, the generated PDFs has hight quality bipmaps , but, if i use whatever other account to log inside tis server, the quality of this bipmaps decrease a lot (same program, same instalation, the only one thing that change is the user)

 

Any idea about what could be happening

 

Best Regrads

 

John Fauss Accepted Answer Pending Moderation
  1. Thursday, 30 May 2024 13:04 PM UTC
  2. PowerBuilder
  3. # 1

What version, release & build of PB are you using?

Comment
  1. David Peracho
  2. Thursday, 30 May 2024 14:07 PM UTC
2022 R3 3356



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  1. David Peracho
  2. Thursday, 30 May 2024 14:22 PM UTC
Professional Edition
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Chris Pollach @Appeon Accepted Answer Pending Moderation
  1. Thursday, 30 May 2024 16:38 PM UTC
  2. PowerBuilder
  3. # 2

Hi David;

  One major reason could be because of the "Default Printer" assigned to the MS-Windows App User's login.  Both the DWO and thus the PDF's are dependent on the fonts found in the default printer. If they are not found, the PB runtime "tries" to emulate them but that can certainly lead to what you are seeing .. fonts that are not as sharp (lower quality). Could that be the issue in your environment?

Regards .. Chris

Comment
  1. David Peracho
  2. Friday, 31 May 2024 10:19 AM UTC
Thanks a lot for your responses



At last was a question about the bipmaps paths. Using my user, y had access to the original bipmap, using other users, Powerbuilders used the bipmap 'inside' PBR file, and, looks like this bipmap was addep to the exe file with low quality.



Now, I need investigate why the bipmap has this very low quality when in included in the PBR file.



Regards

David
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  1. Chris Pollach @Appeon
  2. Friday, 31 May 2024 14:11 PM UTC
Hi David;

If you can create a simple test case that produces a PDF with the external images and then PBD based images that replicates this image quality loss, then please open a Support Ticket for this issue.

Regards .. Chris
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