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Resolved Powerserver lincense servers are down

  1. Issue
1
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  1. CRISTIAN MEDINA
    CRISTIAN MEDINA
  2. PowerServer
  3. Wednesday, 30 March 2022 14:36 PM UTC

Powerserver licenses sites are down can not access to apps on  many live clients

Can PowerServer 2021 REST API's be called directly...
PowerServer 2021 getting error during Compile & R...
Accepted Answer
Julie Jiang @Appeon
Julie Jiang @Appeon Accepted Answer Pending Moderation
  1. Thursday, 31 March 2022 09:34 AM UTC
  2. PowerServer
  3. # Permalink

Hi Cristrian, 

Your PowerServer should have been back to work again.  Please check.  Again, we are sorry for the inconvenience caused.  If you see any further issue, please do not hesitate to contact us. 

Best regards, Julie

 

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Responses (3)
Francisco Martinez @Appeon
Francisco Martinez @Appeon Accepted Answer Pending Moderation
  1. Wednesday, 30 March 2022 15:06 PM UTC
  2. PowerServer
  3. # 1

Hi Cristian,

We can confirm the issue exists. We're trying to figure it out. We'll keep you posted!

Regards,
Francisco

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Armeen Mazda @Appeon
Armeen Mazda @Appeon Accepted Answer Pending Moderation
  1. Wednesday, 30 March 2022 15:40 PM UTC
  2. PowerServer
  3. # 2

Hi Cristian,

We sincerely apologize for the inconvenience caused.  PowerServer has a maintenance mode but it seems there is a bug in the product that is preventing it from properly taking effect.  So while we were performing maintenance our the licensing servers the PowerServer didn't switch over.  We will do our best complete the maintenance so your downtime is minimized, and in future we will release an MR to fix this issue in the product.  This will not happen again in the future, and sincerely apologize.

Best regards,
Armeen

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