1. Hua Yan
  2. PowerBuilder
  3. Friday, 8 December 2017 14:17 PM

I newly installed Powerbuilder Universe version in windows 10 in VMWare. When I tried to use Config Guide for my existing window program I got an error to fail to connect PowerServer. When I opened Appeon Enterprise Manager I got "This PowerServer is not activated" error. I am a license user. What should I do to get this work? Thanks

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Chris Pollach @Appeon Accepted Answer Pending Moderation
  1. Friday, 8 December 2017 14:25 PM
  2. PowerBuilder
  3. # 1
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Hi Hua

  You still need to apply the license to PowerServer Mobile. Login to the User Center and navigate to the Assign License as follows:.

  The activate your PS license, as follows:

Now log into AEM on your PowerServer and navigate to the License section and complete the activation.

HTH

Regards ... Chris

 

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Hi Chris, thank you for your response. Sorry I'm new here.



I assigned the PowerServer license to myself and followed the email from Appeon for this to open AEM. The AEM shows that PowerServer is not activated. Then I tried to use my login(email) to login and I got 2 error messages:



1: "The user name can include any combination of letters, numbers, and '_' (underscore), but it cannot start with underscore."



2: "The user name can include any combination of letters, numbers, and '_' (underscore), but it cannot start with underscore."



 



Did I do something wrong? Thanks ahead.



 



Henry Yan



 

  1. Hua Yan
  2. Friday, 8 December 2017 19:33 PM
Hi Chris, thank you for your response. Sorry I'm new here.



I assigned the PowerServer license to myself and followed the email from Appeon for this to open AEM. The AEM shows that PowerServer is not activated. Then I tried to use my login(email) to login and I got 2 error messages:



1: "The user name can include any combination of letters, numbers, and '_' (underscore), but it cannot start with underscore."



2: "The user name can include any combination of letters, numbers, and '_' (underscore), but it cannot start with underscore."



 



Did I do something wrong? Thanks ahead.



 



Henry Yan

  1. Hua Yan
  2. Friday, 8 December 2017 19:34 PM
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