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Resolved Powerbuilder crash when datawindow open in IDE

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  1. Song Tom
    Song Tom
  2. PowerBuilder
  3. Friday, 11 January 2019 11:46 AM UTC
Hi Appeon:
  
My colleague PowerBuilder crash when he try to open the datawindow in the PowerBuilder IDE, it normally take 3-5 mins after open the datawindow with no response, then the whole powerbuilder crashed, we found the error log in the windows event, is there any solution on that, seems issue has reported
 
Faulting application name: PB170.EXE, version: 17.2.0.1858, time stamp: 0x5b6318f9
Faulting module name: PBDWP170.dll, version: 17.2.0.1858, time stamp: 0x5b6319c9
Exception code: 0xc0000005
Fault offset: 0x00005aea
Faulting process id: 0x6b4
Faulting application start time: 0x01d4a9a01952bbf4
Faulting application path: C:\Program Files (x86)\Appeon\PowerBuilder 17.0\PB170.EXE
Faulting module path: C:\Program Files (x86)\Appeon\Shared\PowerBuilder\PBDWP170.dll
Report Id: bb49a205-a46f-4919-8c8d-8124e87a34f3
Faulting package full name:
Faulting package-relative application ID:
  1. 64-bit
PowerBuilder 64Bit runtime crash
SAML / OAUTH support in PB 2017
Responses (3)
Chris Pollach @Appeon
Chris Pollach @Appeon Accepted Answer Pending Moderation
  1. Friday, 11 January 2019 14:51 PM UTC
  2. PowerBuilder
  3. # 1

Hi Song;

   If you edit the DWO source ... does the 1st line say "release 17;"? If not, change the release # and save the DWO source.

   I would also open any other DW that does not crash the DW Painter and then reset the "layout" to the installation default. Sometimes a bad layout (because the PB developer has moved & closed various panes) will cause an issue.

  Another thong to try is optimizing the PBL where the troublesome DWO resides.


HTH

Regards ... Chris

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Markus Eckert
Markus Eckert Accepted Answer Pending Moderation
  1. Friday, 11 January 2019 14:51 PM UTC
  2. PowerBuilder
  3. # 2

Is "Retrieve on Preview" enabled? If yes, does it also happen if you disable the option? (under Design->Options in the DW Painter)

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Olan Knight
Olan Knight Accepted Answer Pending Moderation
  1. Friday, 11 January 2019 15:55 PM UTC
  2. PowerBuilder
  3. # 3

The last thing to try before rewriting the entire DW from scratch is to EXPORT the DW, delete the dw from the PBL, optimize the PBL, then re-import the DW.

Sometimes this bizarre dance will resolve a strange issue.

 

Good Luck,

Olan

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