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Resolved Powerbuilder 2022 Build 3289 hangs while trying to open any datawindow

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  1. Padma Kaur
    Padma Kaur
  2. PowerBuilder
  3. Wednesday, 20 March 2024 13:04 PM UTC

My Powerbuilder 2022 build 3289 started crashing unexpectedly yesterday afternoon (3/19/2024). I am unable to open any datawindows that I had built successfully that morning. The IDE just hangs. I tried clearing the registry setting for HKEY_CURRENT_USER\SOFTWARE\Sybase\PowerBuilder\22.0\Layout and prior to that just for the 'Datawindow' setting. Did not help. Tried to rebuild workspace fully, copy entries from .pbl in question to another one. Still no effect. I am at a loss on what to do. Would appreciate any help! Thank you in advance!

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Responses (4)
Chris Pollach @Appeon
Chris Pollach @Appeon Accepted Answer Pending Moderation
  1. Wednesday, 20 March 2024 14:08 PM UTC
  2. PowerBuilder
  3. # 1

Hi Pslms;

  By "cleaning" .. does that meant that you deleted the "Computer\HKEY_CURRENT_USER\SOFTWARE\Sybase\PowerBuilder\22.0\Layout\Default" registry entry and all it's sub-folder entries while the PB IDE was closed?
Regards ... Chris

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Padma Kaur
Padma Kaur Accepted Answer Pending Moderation
  1. Wednesday, 20 March 2024 14:17 PM UTC
  2. PowerBuilder
  3. # 2

I meant I deleted the subfolders under the "default" folder but could not delete the default setting itself. The IDE was closed prior to deletions. This was the error I got when I tried to delete the 'default' key within the default folder.

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Chris Pollach @Appeon
  1. Chris Pollach @Appeon
  2. Wednesday, 20 March 2024 14:38 PM UTC
Hi Pslms;

Try deleting the "Default" folder again when running REGEDIT in "Admin" mode.

Regards ... Chris

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Padma Kaur
Padma Kaur Accepted Answer Pending Moderation
  1. Wednesday, 20 March 2024 14:49 PM UTC
  2. PowerBuilder
  3. # 3

That did not work. Still get the  same error message.

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Chris Pollach @Appeon
  1. Chris Pollach @Appeon
  2. Wednesday, 20 March 2024 14:58 PM UTC
Sounds like there might be a Windows "Policy" blocking you from performing that registry update.

You might have to get one of your Operation Teams to perform that registry update for you.
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Padma Kaur
Padma Kaur Accepted Answer Pending Moderation
  1. Wednesday, 20 March 2024 15:17 PM UTC
  2. PowerBuilder
  3. # 4

I eventually deleted it from the command prompt. My Powerbuilder is back to its happy self!! Thank you for all your help, Chris! Appreciate it! :)

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Chris Pollach @Appeon
  1. Chris Pollach @Appeon
  2. Wednesday, 20 March 2024 15:20 PM UTC
Hi Padma;

That is "awesome" news .. thanks for letting use know & you are most welcome!

PS: Don't forget to give your DW's a "hug" today. ;-)

Regards .. Chris
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Padma Kaur
  1. Padma Kaur
  2. Wednesday, 20 March 2024 15:23 PM UTC
You betcha! Love my dws! ;)
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