I'm sure you've already done this, but on the off chance you have not yet done so:

1. Do a full REBUILD of your app.
2. Re-deploy your app.
3. Ensure that all required DLLs and all required PBS, and the EXE are included in the deployment.

4. Collect all required files, DLL, INI, PBD into a single folder called TEST on the target Windows 10 computer
5. Run the app from the TEST folder.
6. If the issues vanish, you know you have a deployment issue and you can maually replace the deployed files with the contents of the TEST folder.

7. If you are still having crash issues, copy the TEST folder into a new TEST2 folder on the target Windows 10 computer
8. Return to the 2017 folder on your development PC and grab EVERY DLL and put it into the TEST2 folder

   - I'm using 2019R3, so I would grab all the DLLs from:
              C:\Program Files (x86)\Appeon\PowerBuilder 19.0    and  
              C:\Program Files (x86)\Appeon\PowerBuilderCompiler 19.0

9. Test again.
10. If the problem vanishes, you are missing at least one DLL.
     If the problem recurs, try repeating steps 1 - 10 on a different target platform.


Good Luck,

Olan         

Hi Olan,

Thanks. Let me try as you suggested.

Regards,

Hi Siju;

   The  0xc000041d error code relates to ....

https://community.appeon.com/index.php/qna/q-a/pb-apps-crash-when-windows-magnifier-is-active

HTH

Regards ... Chris

Bit late here, but seeing as I just fixed one of these for a customer I thought I'd post mu solution.

As stated by Chris it was Windows Magnifier related, however Windows Magnifier was not turned on. I ended up goiong to the magnifier settings in Ease of Access in the Windows settings and setting the zoom level to 100%. It was set to 200%. This appeared to resolve the issue and the user no longer crashed every time she tried to do anything in our PowerBuilder application.