1. Olan Knight
  2. PowerBuilder
  3. Tuesday, 23 February 2021 17:00 PM UTC

Windows 10, 64 bit platform

I had PBv12.1 installed and running.
I uninstalled PBv12.1 then cleaned up folders and Registry entries.
I copied the entire 12.0 install folder to my C:\Personal folder.
SYSAM is still running.
I try to install PBv12.0 using the Autorun.exe and it runs all the way to the end, then fails with this error:

The same error occurs when I run from SETUP.EXE.


What's going on and how can I get PBv12.0 installed?

Thank you.

Armeen Mazda @Appeon Accepted Answer Pending Moderation
  1. Tuesday, 23 February 2021 17:21 PM UTC
  2. PowerBuilder
  3. # 1

Hi Olan, do you get the same issue with PB 2019?  That might help pinpoint if it is SySAM issue since PB 2019 doesn't use SySAM.

Thanks for the quick response, Armeen!

I have PB2019R3 installed and running on the same VM and it is not aborting. Note that PBv12.1 was working fine up until......SOMETHING happened, I wish I knew what!?!

I tried deleting the pb.ini file and rebooting the IDE

I tried getting backup code and using it.

Finally I deleted the PBv12.1 IDE and tried to reinstall it, and.....no luck.

I'm out of ideas. :(
  1. Olan Knight
  2. Tuesday, 23 February 2021 17:26 PM UTC
Geez, sounds like a tough one. Sorry, I can't be of more help. Good luck!
  1. Armeen Mazda @Appeon
  2. Tuesday, 23 February 2021 18:43 PM UTC
Hi Olan;

Does PB 12.1 install - OR - does it install but then does not start?

Regards ... Chris
  1. Chris Pollach @Appeon
  2. Tuesday, 23 February 2021 19:38 PM UTC
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