1. Tomas Beran
  2. PowerBuilder
  3. Thursday, 20 April 2023 09:49 AM UTC

Hi

One of my users reported pbshr.dll appcrash 0xc0000005 at 0x0008ed1e

Have you seen this error? If so can you please write where (what action triggers it)?

Do you know what's at this offset and where is it called from?

The occurrence is rare but it happens sometimes. Unfortunately I don't know the real situation but according to my logs the issue happens after a datastore retrieve.

There are few items in eventlog:

The most recent: 

Faulting application name: Optima-Test.exe, version: 2.220.235.19, time stamp: 0x64267c8b
Faulting module name: PBSHR.dll, version: 22.0.0.1900, time stamp: 0x64267c8f
Exception code: 0xc0000005
Fault offset: 0x0008ed1e
Faulting process id: 0x0x1f14
Faulting application start time: 0x0x1d972177bb1fe69
Faulting application path: C:\ProgramData\Eclipse\PBApps\Applications\optima_optima-test\Optima-Test.exe
Faulting module path: C:\ProgramData\Eclipse\PBApps\Applications\Runtime\22.0.0.1900\PBSHR.dll
Report Id: 6acd060e-bb98-41a8-9309-8d5286a35cba
Faulting package full name:
Faulting package-relative application ID:

 

Older (30 sec before)

Faulting application name: Optima-Test.exe, version: 2.220.235.19, time stamp: 0x64267c8b
Faulting module name: PBSHR.dll, version: 22.0.0.1900, time stamp: 0x64267c8f
Exception code: 0xc0000005
Fault offset: 0x0008ed1e
Faulting process id: 0x0x1f14
Faulting application start time: 0x0x1d972177bb1fe69
Faulting application path: C:\ProgramData\Eclipse\PBApps\Applications\optima_optima-test\Optima-Test.exe
Faulting module path: C:\ProgramData\Eclipse\PBApps\Applications\Runtime\22.0.0.1900\PBSHR.dll
Report Id: 6acd060e-bb98-41a8-9309-8d5286a35cba
Faulting package full name:
Faulting package-relative application ID:

In 1892 there seems to be the same issue:

Faulting application name: optima-test.exe, version: 2.220.235.6, time stamp: 0x63764527
Faulting module name: PBSHR.dll, version: 22.0.0.1892, time stamp: 0x6376452b
Exception code: 0xc0000005
Fault offset: 0x0016603d
Faulting process id: 0x0x39bc
Faulting application start time: 0x0x1d95b29dd478f22
Faulting application path: C:\ProgramData\Eclipse\PBApps\Applications\optima_optima-test\optima-test.exe
Faulting module path: C:\ProgramData\Eclipse\PBApps\Applications\Runtime\22.0.0.1892\PBSHR.dll
Report Id: 85045b84-3c7d-4380-8ba5-5910d9d9a91f
Faulting package full name:
Faulting package-relative application ID:

 

Tomas Beran Accepted Answer Pending Moderation
  1. Friday, 1 September 2023 10:05 AM UTC
  2. PowerBuilder
  3. # 1

Doesn't ocure anymore in PB2022 R2 so I'm closing the thread.

Comment
  1. Chris Pollach @Appeon
  2. Friday, 1 September 2023 11:47 AM UTC
Thanks for the feedback & good news Tomas! :-)
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