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Resolved PB 2017 license switch to trial and does not go back

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  1. Arcady Abramov
    Arcady Abramov
  2. PowerBuilder
  3. Friday, 31 January 2020 07:57 AM UTC

Hello, all

There seems to be an issue with a licensing on my computer.

I recently tried to get a trial license for PB 2019 R2 UNI (for a different testing machine) and now my main machine shows a trial license for PB 2017. I seem to be unable to switch to the paid product, even though I have a valid STD license.

How do I fix this?

 

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Responses (1)
Mariano Collado @Appeon
Mariano Collado @Appeon Accepted Answer Pending Moderation
  1. Friday, 31 January 2020 14:30 PM UTC
  2. PowerBuilder
  3. # 1

Hi Arcady,

Our customer care team has received your email regarding this case and have responded.

Please keep in mind that license questions are best addressed directly to the customer care team (sales@appeon.com or info@appeon.com) rather than on the community.

Cordially,

Mariano C.

 

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