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Resolved Open Word Document Error - Appeon PowerBuilder 2019 R2 Version

  1. How-to
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  1. Vijay Gopalakrishnan
    Vijay Gopalakrishnan
  2. PowerBuilder
  3. Monday, 5 April 2021 23:50 PM UTC

I am using Appeon PowerBuilder 2019 R2 Version, the application used to work until few weeks back, today I am getting error

I have 2019 R2 Application run as batch program, running on Windows 2016 Server, I have Office 2013, my application use word as ole object and it used to generate letters, but suddenly the application is crashing stating that error in calling external function at line 437 and all it is does is Open the word document. 

Below code is the one crashing out. please help me in this.

iole_word object is properly created.

lole_word.Documents.Open(ls_doc_path + ls_header_name,FALSE,FALSE,FALSE)

Error when running Task Scheduler
PowerClient .msi generation
Responses (1)
Chris Pollach @Appeon
Chris Pollach @Appeon Accepted Answer Pending Moderation
  1. Tuesday, 6 April 2021 18:37 PM UTC
  2. PowerBuilder
  3. # 1

Hi Vijay;

  Were there any fixes applied to MS-Office and/or an upgrade - say to Office 365?

Regards ... Chris

Comment
Vijay Gopalakrishnan
  1. Vijay Gopalakrishnan
  2. Tuesday, 6 April 2021 21:06 PM UTC
No, we didn't upgrade anything on that server. The funny thing the same code works fine when we connect to different database and it doesn't work with Production database. The same code was working until 93/19/2021 both production and UAT.
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Chris Pollach @Appeon
  1. Chris Pollach @Appeon
  2. Tuesday, 6 April 2021 21:12 PM UTC
Maybe even an MS-Windows KB EBF could have affected this (like DDE recently).

What DBMS version & DB Client are your App's using?
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