1. Benjamin Daniels
  2. PowerServer 2020 or older (Obsolete)
  3. Wednesday, 1 December 2021 21:00 PM UTC

Hi

I've created a cloud app (PowerServer 2020) and deployed as IWA. Installation of the IWA was successful (downloading and installing) but no shortcut was created on the desktop. I've searched for the AppeonIWAShell.exe and created shortcut manually and everything works now.

Anybody had issues with IWA desktop shortcut creation when running IWA installation file ? Any advise ?

Regards

Benjamin

Miguel Leeuwe Accepted Answer Pending Moderation
  1. Wednesday, 1 December 2021 21:49 PM UTC
  2. PowerServer 2020 or older (Obsolete)
  3. # 1

Are you sure they're not there? I vaguely remember sometimes having to hit F5 on the desktop to refresh it and shortcuts would appear.

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Ken Guo @Appeon Accepted Answer Pending Moderation
  1. Thursday, 2 December 2021 07:40 AM UTC
  2. PowerServer 2020 or older (Obsolete)
  3. # 2

Hi Benjamin,

First of all, I suggest you go to the desktop folder (C:\Users\%username%\Desktop) and check if the desktop icon exists.

Then, I suggest you check if there’s any limitation set by the security software. You can try running it with an administrator user or test it on another machine.

 

Regards,

Ken

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