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Resolved Issues using InfoMaker on a shared server

  1. How-to
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  1. Roland Smith
    Roland Smith
  2. InfoMaker
  3. Friday, 31 May 2019 13:25 PM UTC

We are getting ready to deploy IM 2017 to our customers and QA found that when using a shared server, it will log you in as the last person that entered their credentials. This blocks them from using it on their local. If the shared server is set to not auto-login, it still pre-fills the email address.

I found that the login info for InfoMaker and PowerBuilder are stored in files under C:\ProgramData\AppeonConfig and C:\ProgramData\Appeon\Private.

Is there a way to configure the location of this folder so that it can be placed under the user's profile?

Also of note, the developer who implemented the new license scheme doesn't know the correct spelling of InfoMaker.

 

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Responses (3)
Chris Pollach @Appeon
Chris Pollach @Appeon Accepted Answer Pending Moderation
  1. Friday, 31 May 2019 13:37 PM UTC
  2. InfoMaker
  3. # 1

Hi Roland;

    FYI:  IM is a personal reporting tool and as such was and is designed to be installed & run locally and not on a server.

Regards ... Chris

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Roland Smith
Roland Smith Accepted Answer Pending Moderation
  1. Friday, 31 May 2019 13:52 PM UTC
  2. InfoMaker
  3. # 2

Some customers install our PB application and InfoMaker on a server and run them via RemoteApps.

I'll let them know.

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Chris Pollach @Appeon
  1. Chris Pollach @Appeon
  2. Friday, 31 May 2019 14:10 PM UTC
FYI: https://www.appeon.com/support/documents/appeon_online_help/im2017r2/installation_guide_for_im/ch03s02.html

See note "[a]". That means EXE's *only* produced from IM's IDE.
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Chris Pollach @Appeon
  1. Chris Pollach @Appeon
  2. Friday, 31 May 2019 14:13 PM UTC
IM2019 .... https://www.appeon.com/support/documents/appeon_online_help/im2019/installation_guide_for_im/ch01s01.html

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Roland Smith
Roland Smith Accepted Answer Pending Moderation
  1. Friday, 31 May 2019 14:15 PM UTC
  2. InfoMaker
  3. # 3

Another question that came up is whether there can be more than one License Admin? If the admin person is on vacation, someone else needs to be able to do that.

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Mariano Collado @Appeon
  1. Mariano Collado @Appeon
  2. Friday, 31 May 2019 15:22 PM UTC
Hi Roland,

Yes, The main admin can add a secondary license admin.

This video covers this specific point: https://youtu.be/JP8K4_IURRE?t=147
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