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View Replies (3)

Resolved Invalid Hash Code installing PowerServer

  1. How-to
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  1. Andres Slachevsky
    Andres Slachevsky
  2. PowerServer Mobile (Obsolete)
  3. Monday, 13 May 2019 13:44 PM UTC

I am trying to install PowerServer in a machine where a Trial Version was installed

the installation works perfect but when i open the AEM

i have a message in the login with this text

"Invalid Hash Code"

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Responses (3)
Kai Zhao @Appeon
Kai Zhao @Appeon Accepted Answer Pending Moderation
  1. Tuesday, 14 May 2019 00:29 AM UTC
  2. PowerServer Mobile (Obsolete)
  3. # 1

Hi Andres,

What's the detail error? please try refer to article below to solve it.
https://support.appeon.com/index.php?/Knowledgebase/Article/View/124/11/solution-for-error-14009-error-in-validating-hash-code

Regards,
ZhaoKai

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Chris Pollach @Appeon
Chris Pollach @Appeon Accepted Answer Pending Moderation
  1. Monday, 13 May 2019 18:08 PM UTC
  2. PowerServer Mobile (Obsolete)
  3. # 2

Hi Andres;

  If I remember correctly, once a PS trial version ends, a reinstall of another trial version will not work for at least 6 months ( Mariano can probably correct me here on this one ).

  FWIW:  In one case myself, I did get into this situation where a re-install of various PS editions would not work on one of my PC's. The solution was to uninstall the current PS version and then run "RegEdit" utility and clean-up all the PS registry entries. Once I did that, the re-install of PS & activation went OK.

Regards ... Chris

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Mariano Collado @Appeon
Mariano Collado @Appeon Accepted Answer Pending Moderation
  1. Monday, 13 May 2019 17:31 PM UTC
  2. PowerServer Mobile (Obsolete)
  3. # 3

Hi Andres,

Would you be able to share a screenshot of the error?

Also, can you tell us which version and edition of PowerServer you installed? Is this PowerServer 2017 (PB Edition), the one included with PowerBuilder Universal?

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