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Resolved Download Fail on Powerbuilder 2022 Installer

  1. How-to
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  1. Cesar Albospino
    Cesar Albospino
  2. PowerBuilder
  3. Wednesday, 26 April 2023 13:07 PM UTC

Deart PB team

i having a problem donwloading the PB 2022 installler

 

any other way to download the PB Runtime 
I manage to download the SDK from MS site

the PB IDE and the common files are downloaded with no problems

 

i can not donwload it in other network and bring it to in a USB drive or and FTP for security reassons

 

PowerClient Link Parameter Length issue, Parameter...
How can I identify if a string contains UTF-8 char...
Responses (3)
Andreas Mykonios
Andreas Mykonios Accepted Answer Pending Moderation
  1. Wednesday, 26 April 2023 13:22 PM UTC
  2. PowerBuilder
  3. # 1

Hi.

The installer is dowloading runtime file from https://file.appeon.com/download/APB/2022/GA/build_1900/PowerBuilderRuntime-1900.zip (you can find that information on AppeonInstallerDownload.log). I always use the installer and choose download offline installer. 

I then configure what I need to download. That way I do keep a copy of the installation "media".

Andreas.

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Cesar Albospino
Cesar Albospino Accepted Answer Pending Moderation
  1. Wednesday, 26 April 2023 13:32 PM UTC
  2. PowerBuilder
  3. # 2

Thanks Andreas
i was trying to donwload the offline installer with the same problem

Using the link you have posted solve the issue

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Andreas Mykonios
  1. Andreas Mykonios
  2. Wednesday, 26 April 2023 13:33 PM UTC
That's strange...

Andreas.
  1. Helpful
Chris Pollach @Appeon
  1. Chris Pollach @Appeon
  2. Wednesday, 26 April 2023 18:59 PM UTC
Hi Cesar;

Please open a Support Ticket for this issue so that our support team can give you the information to download PB 2022 via a direct FTP link.

Regards ... Chris
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Mora Wang @Appeon
Mora Wang @Appeon Accepted Answer Pending Moderation
  1. Thursday, 4 May 2023 05:53 AM UTC
  2. PowerBuilder
  3. # 3

Hi Cesar;

 

Thanks for reporting this issue!

 

1) In order to analyze the cause of the problem, please send a zip file of the installation log (AppeonInstallLog) of the installer to us for analysis:

C:\Program Files (x86)\Appeon\PowerBuilder Installer\logs

 2) Please check whether the download network is normal. Make sure that the network is normal and try to download .Net SDK 6.0.300 a few more times and then check whether the download failure still exists.

3）Please confirm whether netsdk60-300-x64.zip can be downloaded normally by entering the following URL directly through the browser: https://file.appeon.com/download/APB/2022/Public/SetupPrerequisites/netsdk60-300-x64.zip.

4) Please check whether your local antivirus software or security Settings block the download of the installer.

 

PS: In order to better track and handle the case, please submit a ticket at https://www.appeon.com/standardsupport/newbug. Thanks!

 

Best Regards,

Mora

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