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Resolved Date field problem in Mobile APP (Android)

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  1. Andres Slachevsky
    Andres Slachevsky
  2. PowerServer Mobile (Obsolete)
  3. Wednesday, 17 April 2019 18:09 PM UTC

Hello all,
i have a Mobile application with a Date column in a datawindow

i set the mask and format to dd/mm/yyyy

changing the date (the column have no validation at DW level) we get and invalid data errror (atteched picture)

i have check the Date format of the Server and it is set to dd/mm/yyyy

Attached the error message

Attachments (1)
errro_fecha.jpg errro_fecha.jpg
  1. DATE
  2. Mobile
  3. PowerServer Mobile
Problem deploying an app to production enviroment
Apk android power server 2019
Responses (5)
Clarence Chamorro
Clarence Chamorro Accepted Answer Pending Moderation
  1. Wednesday, 17 April 2019 19:15 PM UTC
  2. PowerServer Mobile (Obsolete)
  3. # 1

You issue is related to the phone language.

I had the same problem; we have some people with Spanish language in their phones. As soon as they change it the issue went away.

Regards,

Clarence.

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Andres Slachevsky
Andres Slachevsky Accepted Answer Pending Moderation
  1. Monday, 22 April 2019 12:00 PM UTC
  2. PowerServer Mobile (Obsolete)
  3. # 2

We are located in south america so all our Phones are in spanish
And i can no request to the users to change it to english 

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Kai Zhao @Appeon
Kai Zhao @Appeon Accepted Answer Pending Moderation
  1. Tuesday, 23 April 2019 08:30 AM UTC
  2. PowerServer Mobile (Obsolete)
  3. # 3

Hi Andres,

We notice that you opened a ticket in our Standard Support Portal. We confirmed that this is a bug. We will update you in our ticket system for this issue.

BTW, based on our experience, on some Android device, you can work around the issue by changing the system date format. You can try changing the device’s system date format to 'YYYY-MM-DD'(or 'YYYY/MM/DD') and see if it solves this issue.

Regards,
ZhaoKai

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Simone Olianti
Simone Olianti Accepted Answer Pending Moderation
  1. Monday, 13 May 2019 16:07 PM UTC
  2. PowerServer Mobile (Obsolete)
  3. # 4

having similar issue with italian language on my android mobile app.
Everytime i save a date field with format dd/mm/yyyy (italian) i get no errors but on the table i find a different date (i.e. 13/05/2019 becomes 13/03/2019).
If i change device system language to English everything working fine

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Kai Zhao @Appeon
  1. Kai Zhao @Appeon
  2. Tuesday, 14 May 2019 00:26 AM UTC
Hi Simone,



We had escalated this problem to our development team for further analysis. we will need some time to figure it out and will get back to you if any progress we would make.



Regards,

ZhaoKai
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Alex Hernandez
Alex Hernandez Accepted Answer Pending Moderation
  1. Tuesday, 28 May 2019 07:02 AM UTC
  2. PowerServer Mobile (Obsolete)
  3. # 5

Hello,

Same issue with Spanish tablets. We are just making our first Powerserver App and have found this bug that makes the app useless. We cannot change the language of the tablets so cannot solve this. Do you know if this bug will be solved soon? Just to talk with our customer to adjust project deadlines.

Regards,

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Kai Zhao @Appeon
  1. Kai Zhao @Appeon
  2. Wednesday, 29 May 2019 00:36 AM UTC
Hi,



This issue had been fixed on our end, I will test it soon, if it is work well, this fix will be include next EBF which planed to be released around the end of this July.



Regards,

ZhaoKai
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