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Resolved Arrow keys don't work in Powerbuilt app - what to look for

  1. How-to
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  1. Scott Gorke
    Scott Gorke
  2. PowerBuilder
  3. Friday, 8 October 2021 16:51 PM UTC

We have a client who is using our Powerbuilt application for a training - the users are reporting that the arrow keys do nothing in our app, whereas they work fine in MS Word and other apps. (I am assuming Windows 10.)

 

Is there a setting that enables/disables arrow key activity in a PB app?

Where can I get the PB2019R3 (build 2703) Localize...
PBRuntimes for 2019R3
Responses (2)
Chris Pollach @Appeon
Chris Pollach @Appeon Accepted Answer Pending Moderation
  1. Saturday, 9 October 2021 00:05 AM UTC
  2. PowerBuilder
  3. # 1

Hi Scott;

 The NUMLOCK key only affects the numeric keypad arrows. If the main keyboard arrows don't work, then it's another issue altogether.

  Please give us more details 

  1. OS version & build
  2. PB version & build
  3. 32 64 bit App
  4. P-Code or M-Code compile
  5. Using Citrix or RDP to access App
  6. Etc

Many thanks in advance.

Regards ... Chris

 

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Scott Gorke
Scott Gorke Accepted Answer Pending Moderation
  1. Friday, 8 October 2021 18:47 PM UTC
  2. PowerBuilder
  3. # 2

"Disable Scroll Lock" has been suggested.

Sent suggestion to company support person who's training users at the moment...

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