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Resolved Application Crashes

  1. Issue
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  1. Kwadwo Boahene
    Kwadwo Boahene
  2. PowerBuilder
  3. Tuesday, 2 January 2018 16:43 PM UTC

My PB2017 application (Build 1681) crashes in production with the same dlls and exe as in the development on Microsoft Server 2012 R2 Standard. The only difference is the PB2017 is installed on the development server which is a partition of the prod one so it should not be a problem.  I have 12.1 running on it with no problem.

see below.

//////////////////////////////

Problem signature:
  Problem Event Name:    APPCRASH
  Application Name:    xxxxxx.exe
  Application Version:    1.0.1.6
  Application Timestamp:    59c46ae9
  Fault Module Name:    ntdll.dll
  Fault Module Version:    6.3.9600.18821
  Fault Module Timestamp:    59ba8666
  Exception Code:    c000007b
  Exception Offset:    0009d4c2
  OS Version:    6.3.9600.2.0.0.16.7
  Locale ID:    1033
  Additional Information 1:    1abe
  Additional Information 2:    1abee00edb3fc1158f9ad6f44f0f6be8
  Additional Information 3:    1abe
  Additional Information 4:    1abee00edb3fc1158f9ad6f44f0f6be8

 

Thanks,

Kwadwo

 

 

 

  1. Build
IT Analyst
error al crear mas de un argumentos de recuperaci...
Responses (3)
Clarence Chamorro
Clarence Chamorro Accepted Answer Pending Moderation
  1. Tuesday, 2 January 2018 19:56 PM UTC
  2. PowerBuilder
  3. # 1

Use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7:

http://support.microsoft.com/kb/929833

Method 2: I would suggest to re-register the .dll:

  1. Click on Start, then Run.
  2. Now all you have to do to register a DLL file is to type in the regsvr32 command, followed by the path of the DLL file. : regsvr32 C:\Windows\System32\ ntdll.dll

Clarence A Chamorro

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Govinda Lopez @Appeon
Govinda Lopez @Appeon Accepted Answer Pending Moderation
  1. Tuesday, 2 January 2018 19:14 PM UTC
  2. PowerBuilder
  3. # 2

Hi Kwadwo Boahene,

 

Have you tried starting Windows in safe mode? As Chris said, this is not a PowerBuilder issue. It is rather a dll issue from another source.

 

 

Regards,

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Chris Pollach @Appeon
Chris Pollach @Appeon Accepted Answer Pending Moderation
  1. Tuesday, 2 January 2018 16:51 PM UTC
  2. PowerBuilder
  3. # 3

Hi Kwadwo;

   The crash in the NTDLL.dll is typically not within the PB run-time. It  could be related to many O/S issues. Try Googling "NTDLL.dll crash issues".

Regards ... Chris

Comment
Marina Grafit
  1. Marina Grafit
  2. Thursday, 14 November 2019 13:58 PM UTC
Hi Kwadwo,



Have you resolved the issue?



Regards Marina
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