Dear All experts,
These few months we got a problem with Google Chrome / Microsoft Edge, but it does not happen in IE / Microsoft Edge in IE mode. The problem is the APP cannot resume after the browsers were minimized for a few time.
We can simulate the cases by opening APP by 2 browsers (left side is Microsoft Edge, right side is IE)
first photo: we open the APP and check both are working fine, and then minimize them, and use other windows stuff
second photo: we open the minimized browsers, finding the one by Microsoft Edge were showing blank, meanwhile IE one was normal and it can operate as usual.
One more observation, we can find both sessions exists in AEM, even the one by Microsoft Edge were showing blank.
May we have some hints about this?
Thanks and Regards,
Charlie
Yesterday we had tried to upgrade PowerServer to build 2703, and then choose PowerBuilder build 2670 and rebuild the codes. But this does not solve this problem. May I have hints on the cube?
Ticket #7274 is marked as private, so you will not be able to view it. However it does reflect that same (similar) issue that you are having. The last reply from Engineering was to upgrade to PB2019R3 plus the latest MR and PS2020 to build 2323. There were no replies from that customer on that suggestion.
If you are indeed on the latest builds or PB2019R3 & PS2020 and you are still having this issue, then I would suggest opening a Support Ticket for this problem.
Regards ... Chris