1. David Vasconcelos
  2. PowerServer 2020 or older (Obsolete)
  3. Thursday, 13 June 2019 18:08 PM UTC

Looking to find a way to access our applications help files without having to user a fileserver, download or copy them to a users PC/Laptop.  What I have tried so far.. created custom visual ole and used the Microsoft browser option.  Works fine inside our firewall (network) but when running the app outside the firewall it can't find the files. Any idea on how I can render help files which will live on the web server.

Environment: PB2017, Powerserver 2017, web server is IIS

Last option would be to have a URL pointing to the help files and expose it to the internet but would prefer to avoid that if I can.

Thanks

Dave V.

 

 

Chris Pollach @Appeon Accepted Answer Pending Moderation
  1. Thursday, 13 June 2019 19:26 PM UTC
  2. PowerServer 2020 or older (Obsolete)
  3. # 1

Hi David;

  OK .. I'm confused - "without having to user a fileserver, download or copy them to a users PC/Laptop".

  Using a URL to get the help files from a Web Server is the same as a file server. You're just using the HTTP protocol vs an FTP protocol. So I am not sure exactly what your question is?

Regards ... Chris

Comment
  1. David Vasconcelos
  2. Friday, 14 June 2019 09:37 AM UTC
Sorry Chris, was not sure how to describe what I was looking for and obviously this was a fail. Basically when running the app from outside the firewall we don't have access to the help files due to security. If a user selects help I want to display the help. I thought using a fileserver would actually "copy" files to the users PC vs URL would allow access to the file directly (Still learning the WEB environment). I was hoping that since I was using an OLE object that object would have direct access to the files on the server (The files are in the same server as the app). There are many help files and I did not want to load them locally on a users PC. Hope this sheds a bit more light on the issue.
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  1. Chris Pollach @Appeon
  2. Friday, 14 June 2019 17:39 PM UTC
As you state ... "when running the app outside the firewall it can't find the files". That would be a problem if the network guys did not create a "white hole" in the external firewall through to the inside firewall for your App to use a URL. I would suggest talking to your network security people to see if a "trusted" firewall to firewall connection could be configured.

The only other suggestion I would have for you is to place your Help file(s) in your DB. Then use a SelectBlob command in your PB App to access them when they are required.
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