Thanks for your reply Miguel.  I don't seem to have the issue you explained. My logon works every time.  I just don't understand why the mail client shuts down after the Send. That is where I have an issue. I am going to post this as a Bug for Appeon to look at.l

By the way, we lately also had to put a "retry" around the logon, since it sometimes seems to fail. I think it's timeouts.

So we put the logon in a try catch, embedded in a loop to do 3 retries with a delay of 2 seconds.

regards

Hi Christopher,

Not sure why this happens to you, but if you want to try extended MAPI, this is what we do to solve the "stuck in the Outbox" problem. It's the "SendAndReceive(false)" call.

This does use OLE and kind of makes you need to have MS Outlook, so in fact it takes away any reason to do the rest with MAPI. We now only use MAPI to pop up the Address book, since with MAPI it comes to the front and when using OLE and Outlook the Address book stays blinking in the task bar (most of the times). The rest we do it all with OLE. Also, we are thinking of a future better solution by using "Mailkit" for everything: https://github.com/jstedfast/MailKit

Meanwhile, this is what we do after the "send":

if gnv_app.ii_officeversion >= 14 then	
	if isValid(ioleNameSpace) then
		// u6 and v1, mjl, 13/08/19: put a try .. catch as it fails "sometimes" (especially with Outlook365, maybe because of caching settings):
		lb_retry = TRUE
		li_retryCount = 2
		do while lb_retry and li_retryCount > 0
			if li_retryCount = 1 then
				setpointer(hourglass!)
				sleep(2)
			end if
			try
				lb_retry = FALSE
				ioleNameSpace.SendAndReceive(false)
				Setpointer(Arrow!)
			catch ( RuntimeError  ortError1) // here I prefer the general RuntimeError above the more specific OLERuntimeError
				lb_retry = TRUE
				gnv_app.of_debug("SendAndReceive has failed, about to retry: " + ortError1.GetMessage())
			finally 
				li_retryCount --
			end try
		loop
		
	else
		
		if not isvalid(isafeioutlook_app) then // trident2, mjl, 29/09/15 since it isn't destroyed ...
			isafeioutlook_app = create oleobject
			isafeioutlook_app.ConnectToNewObject("outlook.application")
			try
				isafeioleNameSpace = isafeioutlook_app.GetNameSpace('MAPI')
				isafeioleNameSpace.Logon(gnv_app.is_defaultProfile, '', false, false) // trident2, 24/10/15, mjl: correct logon
			catch ( oleruntimeError oert5)
				gnv_app.of_debug("u_email.ue_sendMail() - oert5: " + oert5.getmessage())
			end try
		end if
		
		// u6 and v1, mjl, 13/08/19: put a try .. catch as it fails sometimes:
		lb_retry = TRUE
		li_retryCount = 2
		do while lb_retry and li_retryCount > 0
			if li_retryCount = 1 then
				setpointer(hourglass!)
				sleep(2)
			end if
			try
				lb_retry = FALSE
				isafeioleNameSpace.SendAndReceive(false)
				Setpointer(Arrow!)
			catch ( RuntimeError  ortError2) // here I prefer the general RuntimeError above the more specific OLERuntimeError
				lb_retry = TRUE
				gnv_app.of_debug("SendAndReceive has failed, retrying - ortError2: " + ortError2.GetMessage())
			finally 
				li_retryCount --
			end try
		loop
		
	end if
else	
	if isValid(ioleNameSpace) then
		try
			isafeioRecip = ioleNameSpace.SyncObjects.Item(1)
		catch (oleRuntimeError oert6)
			gnv_app.of_debug("SyncObjects has failed - oert6: " + oert6.GetMessage()) 
		end try
	else
		if not isvalid(isafeioutlook_app) then // trident2, mjl, 29/09/15 since it isn't destroyed ...
			isafeioutlook_app = create oleobject
			isafeioutlook_app.ConnectToNewObject("outlook.application")
			try 
				isafeioleNameSpace = isafeioutlook_app.GetNameSpace('MAPI')
				isafeioleNameSpace.Logon(gnv_app.is_defaultProfile, '', false, false) // trident2, 24/10/15, mjl: correct logon
			catch (OLERuntimeError oert)
				gnv_app.of_debug("u_email.ue_sendMail() - oert: " + oert.getmessage())
			end try 
		end if
		try 
			isafeioRecip = isafeioleNameSpace.SyncObjects.Item(1)
		catch(OLeRuntimeError oert2)
			gnv_app.of_debug("u_email.ue_sendMail() - oert2: " + oert2.getmessage())
		end try
		
	end if
	try
		isafeioRecip.Start
	catch (oleRuntimeError oert4)
		gnv_app.of_debug("u_email.ue_sendMail() - oert4: " + oert4.getmessage())
	end try
end if