1. Joe Hess
  2. PowerBuilder
  3. Wednesday, 8 September 2021 16:03 PM UTC

With my latest instructions from Armeen, I am trying to test the Cloud App Launcher configured for multiple users on my local computer. I performed steps 1 - 4. On step 5, I briefly see a window flash on the screen, and then nothing happens. I was able to capture the window. I believe it is trying to extract files.

I tried installing under different accounts. The installer works on a different computer.  I don't want to proceed on the server and then find out nothing works. Ideas?

 

Thanks

Joe

 

 

1) Uninstall the Cloud App Launcher for all users.

2) Upload a new installer to your Web server. The installer needs to have Default_WithServiceMulti selected.

3) Set the default to Startup with background service and only auto.html box should be checked.

4) Do a full deployment of your application to the Web server.

5) Run the new installer under one user with admin privileges.

6) Have all users go to http://domain/appname/auto.html (using your URL) to install the launcher and the code.  

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Accepted Answer
Armeen Mazda @Appeon Accepted Answer Pending Moderation
  1. Thursday, 30 September 2021 15:23 PM UTC
  2. PowerBuilder
  3. # Permalink
I suggest opening a support ticket, and our support team might need to remote access to your machine to troubleshoot. I think it is Windows Server OS config issue rather than PowerServer config issue or something you are doing wrong.
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Armeen Mazda @Appeon Accepted Answer Pending Moderation
  1. Wednesday, 8 September 2021 17:14 PM UTC
  2. PowerBuilder
  3. # 1

Do you have admin rights?  Are you executing the installer using "Run as Administrator" option?

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  1. Joe Hess
  2. Wednesday, 8 September 2021 17:16 PM UTC
Yes and yes. I tried placing the installer in different folders as well.
  1. Helpful
  1. Joe Hess
  2. Wednesday, 8 September 2021 19:30 PM UTC
Will do. This is on Windows 10. The first time I ran it, The installer window appeared, but never did anything. It sat at 0% for 30 minutes, so I killed it.



Joe
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